Customer Support Agent, French Speaker

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🔥 11 minutes ago

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Pandas

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

💰 $6.4M Pre Seed Round - Pandas on 2022-05

Pandas is a B2B platform that provides quality inventory and financing to +10M local non-grocery retailers. By aggregating demand and optimizing the entire supply chain, Pandas empowers SMEs to grow and thrive in a digital way.

📋 Description

• Utilize Pandas' AI-powered grading software to evaluate smart device condition and apply standardized grading criteria to accurately assess the condition of each device. • Oversee the performance of Pandas' retail and online service worldwide, ensuring seamless operations. • Serve as a point of contact for our business partners, resolving inquiries and concerns via the customer support application, email, or phone. • Guide partners through troubleshooting procedures to resolve issues efficiently. • Adhere to company policies and procedures to maintain quality standards.

🎯 Requirements

• Fluent in spoken and written French. • Proficiency in spoken and written English. • High school diploma or equivalent qualification. • Passion for smartphones and technology. • Willingness to learn and evolve. • Ability to work autonomously and efficiently, even in fast-paced environments. • Be able to work during French retail hours.

🏖️ Benefits

• Private health insurance • Self-development budget for online courses, books, summits, etc. • Refurbished smartphone and top of the line equipment • A great opportunity to grow at a fast scaling re-commerce startup