Senior Product Manager – B2B/SaaS

🕒 September 18

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 18%

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PAQATO

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

PAQATO is a SaaS company that provides automated post-purchase communication and logistics-driven marketing tools for online retailers. It offers proactive shipment communication, branded Track & Trace pages, BI-powered shipping analytics and control, and a fully digital returns portal to reduce service inquiries, decrease return rates, and drive cross- and upsell revenue. PAQATO integrates with e‑commerce platforms and carriers to turn shipping moments into branded touchpoints that increase customer satisfaction and lifetime value.

📋 Description

• Own PAQATO's product strategy, product vision, and roadmap, ensuring product decisions support company goals • Prioritize the delivery backlog and make informed trade-off decisions among customer needs, technical effort, economic feasibility, and strategic value • Conduct customer conversations, discovery interviews, and requirements analyses • Translate requirements into user stories, acceptance criteria, and actionable tickets for the development team • Serve as the primary contact for development questions and assess technical and functional feasibility with the Tech Lead and UX • Guide features from conception through implementation, testing, QA, acceptance, and release • Coordinate go-to-market and launch communications with Customer Success and Marketing • Create or coordinate release notes, product documentation, and customer-facing product communications • Analyze the market, competition, and customer feedback to identify product development opportunities • Collaborate closely with executive management, Tech, UX, Customer Success, Sales, and Marketing • Ensure transparency regarding priorities, progress, and decisions • Use modern tools, AI applications, and automation to make product work more efficient, structured, and effective

🎯 Requirements

• Successfully completed university studies in business informatics, computer science, business administration, or a comparable qualification • Several years of experience as a Product Manager or Product Owner, ideally in a B2B SaaS environment • Experience with strategic product responsibility, roadmap work, and market positioning • Proficiency in backlog management, prioritization, and writing user stories and acceptance criteria • Good technical understanding of web applications, APIs, and data models • Willingness to test, critically review, and formally accept features • Structured, independent, solution-oriented, and hands-on working style • Ability to confidently lead meetings, align stakeholders, moderate discussions, and bring people together • Knowledge of agile methods such as Kanban or Scrum • Experience with tools such as Jira, Confluence, Notion, or comparable systems • Enjoyment of conducting customer conversations and deriving product improvements from user needs • Confident use of LLM tools, AI applications, and workflow automation, or strong interest in actively using them • Negotiation-level German and good English • Nice to have: experience in e-commerce, shipping, post-purchase communication, or logistics • Nice to have: experience with product metrics and collaboration with Data Analytics teams • Nice to have: experience with mockups or prototypes, for example in Figma or AI-supported tools • Nice to have: experience with information security, data protection, or ISMS topics • Nice to have: basic knowledge of GitHub or technical product workflows • Nice to have: experience creating product videos, help documentation, or release communications • Nice to have: experience guiding working students or junior team members

🏖️ Benefits

• Flexible working hours and flexible work location, including home office or office • Team events and shared activities • Access to a tech-focused campus with neighborhood collaborations • A responsible product role with substantial scope for shaping the product • Direct influence on roadmap, prioritization, and product development • Short decision-making paths • Opportunities for autonomous work and professional development • Modern tools, agile working methods, and openness to AI-supported processes • Opportunity to help shape a product that creates real customer value

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