Services Partnerships Manager

🕒 April 8

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Parloa

WebsiteLinkedInAll Job Openings

201 - 500 employees

💰 Series B on 2024-04

Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.

📋 Description

• Own and grow relationships with a focused portfolio of CX Integrators and Regional Systems Integrators, driving partner performance and accountability • Develop and execute joint business plans, including go-to-market strategy, pipeline targets, enablement, and delivery readiness • Drive pipeline creation through account mapping, joint prospecting, and opportunity planning with partners and internal Sales teams • Lead partner-sourced and partner-influenced deals end-to-end, proactively identifying and resolving risks, gaps, and blockers • Orchestrate deal execution across Sales, Solution Engineering, and Professional Services to maintain momentum and alignment throughout the sales cycle • Maintain strong pipeline discipline and visibility across partner-driven opportunities, ensuring accuracy and rigor • Enable partners to build and scale offerings around Parloa, including how they position, sell, and deliver the platform • Act as a central point of accountability across partners and internal teams, driving clear communication, alignment, and execution • Navigate complex stakeholder environments to resolve misalignment and keep deals and partnerships progressing • Provide structured feedback on partner performance, market dynamics, and GTM execution to inform partnerships strategy.

🎯 Requirements

• 5+ years of experience in partnerships, alliances, or enterprise sales within SaaS, CCaaS, or cloud ecosystems • Experience working with CX Integrators, consulting firms, or systems integrators in a co-sell motion • Proven ability to influence and drive complex enterprise sales cycles in partnership with Sales teams • Strong operator mindset with a focus on execution, pipeline generation, and deal progression • Experience contributing to go-to-market strategies, partner offerings, or services practices • Familiarity with Microsoft and or SAP ecosystems is a strong plus • Strong communication and stakeholder management skills with the ability to navigate complex environments.

🏖️ Benefits

• Compensation structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package.