Emergency Response Coordinator

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Paul Davis Restoration USA

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

👥 B2C

🤝 B2B

B2C • B2B

Paul Davis Restoration, Inc. is a nationwide full-service property restoration franchise network that provides emergency cleanup, remediation and reconstruction for residential and commercial properties affected by water, fire, mold, storm and other disasters. The company offers 24/7 rapid response services, IICRC-certified specialists, contents cleaning and pack-out, biohazard and crime scene cleanup, and coordination with insurance companies. Founded in 1966, Paul Davis operates through independently owned franchises across the U. S. and Canada and also supports property managers, government and commercial clients with large-loss and disaster recovery solutions.

📋 Description

• Rapid Response Coordination – Act as the first point of contact for fire-damaged properties, responding quickly to client needs. • Damage Assessment – Conduct initial site visits to evaluate fire, smoke, and water damage, providing guidance on next steps. • Coordinate Emergency Services (Not Perform Board-Ups) – Arrange for emergency board-ups, roof tarping, and structural stabilization through trusted vendors. • Liaison with Fire Departments & First Responders – Build and maintain strong relationships with local fire stations to assist homeowners and businesses post-fire. • Client Support & Education – Help property owners understand the restoration process and connect them with necessary resources. • Insurance & Restoration Coordination – Work with our internal restoration team and insurance adjusters to ensure a smooth claims process.

🎯 Requirements

• Retired firefighter or emergency responder with experience handling fire-related disasters. • Strong ability to assess damage, prioritize response, and coordinate vendors. • Excellent communication and leadership skills to support clients and emergency teams. • Familiarity with fire restoration, property damage, and insurance processes (a plus but not required). • Compassionate and service-oriented mindset.

🏖️ Benefits

• 401(k) • Bonus based on performance • Company car • Dental insurance • Free uniforms • Health insurance • Vision insurance