Product Manager – Client Config Hub

🔥 2 hours ago

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Paymentology

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

💳 Fintech

☁️ SaaS

🏦 Banking

💰 Seed on 2016-02

Fintech • SaaS • Banking

Paymentology is a payments technology company that provides an issuing and processing platform (Lume) enabling banks, fintechs, digital banks, telcos, remittance providers, governments and other organisations to launch, manage and scale card programmes. The platform supports issuing debit, prepaid, credit, hybrid, virtual, numberless cards, multi-currency and crypto/stablecoin-linked cards, tokenization, BIN sponsoring, card processing, fraud control and 3DS. Paymentology positions itself as a partner for fintechs, neobanks, banks, telcos, remitters, lenders, travel and crypto players, emphasizing real-time data, global multi-currency capabilities, and programme management, plus client portal and data intelligence.

📋 Description

• Own the product direction for Client Config Hub, evolving it into a clear, durable capability that solves real operational and business problems. • Define and refine the roadmap, priorities, and sequencing for CCH based on outcomes, evidence, constraints, and stakeholder insight. • Identify the highest-value problems to solve in onboarding, setup, and client change, and turn them into product strategy, decisions, and delivery focus. • Help shape a product vision that improves today’s internal workflows while creating stronger foundations for future scale, reuse, and self-service. • Focus teams on outcomes over output, ensuring that delivery stays connected to meaningful user, operational, and business impact. • Gather information, feedback, and constraints from colleagues across product, implementation, operations, engineering, platform, and other business functions. • Communicate strategy, priorities, trade-offs, and progress clearly and credibly to relevant stakeholders. • Build alignment and secure buy-in across dependent teams, especially where success relies on work outside your direct control. • Partner closely with other Product Managers to ensure dependent capabilities and cross-team delivery stay aligned with CCH priorities. • Work closely with engineering to ensure product decisions are well framed, priorities stay coherent, and delivery remains tied to meaningful outcomes. • Define and clarify requirements, workflows, user stories, and success criteria that help teams move with confidence. • Surface risks, dependencies, and decision gaps early, and drive them toward resolution.

🎯 Requirements

• Strong experience in product management, ideally in platform, workflow, operational, or other complex B2B software environments. • Proven ability to own a roadmap and drive product outcomes in collaboration with engineering and cross-functional stakeholders. • Strong stakeholder-management skills, including the ability to influence peer teams and secure buy-in without direct authority. • Strong product judgment, including comfort making prioritisation decisions in ambiguous or evolving problem spaces. • Strong discovery and problem-solving skills, with the ability to understand complex workflows, identify the right problems, and shape pragmatic solutions. • Experience working on products with multiple dependencies, governance needs, or cross-team delivery constraints. • Strong written and verbal communication skills in English. • Strong organisational skills, with the ability to turn complex inputs into clear product direction. • Familiarity with product and delivery tools such as Jira, Productboard, Confluence, or similar platforms. • Comfort working closely with technical teams and understanding system, workflow, and integration constraints. • Strong practical use of AI in product work is expected. You should be able to demonstrate how you use AI to improve research, synthesis, prioritisation, communication, and execution quality. • Experience in regulated industries, or similarly high-complexity operational environments, is strongly preferred. • Experience in payments, issuer-processing, onboarding, or adjacent domains is a strong advantage.

🏖️ Benefits

• Equal opportunity employer • Diverse and inclusive workplace • Global team