Account Representative, Small and Medium Business

🔥 2 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PayPal

WebsiteLinkedInAll Job Openings

10,000+ employees

🛍️ eCommerce

💳 Fintech

eCommerce • Fintech

PayPal is a leading online payment platform that facilitates fast, secure, and convenient transactions for individuals and businesses globally. With a focus on online payments, mobile commerce, and payment security, PayPal enables users to send and receive money easily, while also providing monetization solutions for developers and support for e-commerce businesses.

📋 Description

• Acquire, manage, and expand relationships with small and medium-sized merchants • Serve as the single point of contact for merchants, owning commercial outcomes end to end • Use AI-powered tools to identify growth, cross-sell, and risk opportunities • Maintain accurate pipeline, forecast, and portfolio health reporting • Share effective practices with fellow AM2 colleagues • Coordinate internal teams to resolve merchant needs • Decide the appropriate action when standard processes are insufficient • Prioritize work and ensure task completion according to policies and procedures • Contribute to solutions and suggest efficiencies • Exercise judgment on important issues

🎯 Requirements

• 3+ years of relevant experience and a Bachelor's degree, or an equivalent combination of education and experience • Structured, organised, and able to plan and segment a large customer book while keeping follow-through and service quality high • Skilled in customer and commercial conversations — building trust, identifying needs and converting the right opportunities without losing customer focus • Comfortable using AI, data and playbooks to make sound trade-offs and escalate at the right time • Reliable team collaborator who keeps records, pipeline and follow-ups accurate and aligned with internal stakeholders • Customer-facing, account-servicing or relationship-management experience preferred

🏖️ Benefits

• Generous paid time off • Healthcare coverage for you and your family • Resources to create financial security • Support for your mental health • Balanced hybrid work model with 2 days at your choice of the PayPal office or home workspace • Flexible, balanced work culture • Equal employment opportunity • Reasonable accommodations for qualified individuals with disabilities