Customer Support, Client Services

🔥 1 minute ago

🌐 Germany, Austria, +1 more countries – Remote

🇩🇪 Germany – Remote 🇦🇹 Austria – Remote 🇨🇭 Switzerland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PC CADDIE AG

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1990

💼 Consulting

🏨 Hospitality

✈️ Travel

Consulting • Hospitality • Travel

PC CADDIE AG is a company specializing in comprehensive IT solutions for golf clubs and related organizations. They offer a wide range of services, including software management for club administration, tournament organization, and customer management, all aimed at optimizing the operations of golf facilities. Their products integrate various aspects of golf club management seamlessly, enabling better data management and enhancing the customer experience in the golfing community.

📋 Description

• Answer questions from golf clubs about PC CADDIE by phone, via ticketing system, and through remote support • Analyze issues and resolve them independently or involve the appropriate colleagues • Configure features and adapt them to the club’s workflows • Train club teams online and on site • Organize your own workload • Take turns managing the distribution of incoming inquiries • Gradually develop expertise within a specialist team • Provide personal support to golf clubs in Germany, Austria, Switzerland, and other countries

🎯 Requirements

• Experience using PC CADDIE is desirable • Experience in customer service or an interest in golf is an advantage • French language skills are an advantage • Willingness to learn the technical application through structured onboarding • Willingness to work rotating weekend shifts • Willingness to attend regular team meetings and participate in online and on-site training • CV and two or three sentences explaining your motivation for applying

🏖️ Benefits

• Permanent employment contract • 30 days of annual leave • Predictable working hours, primarily Monday to Friday • Weekend shifts planned well in advance by the team • Work from home with regular team meetings • Professional development opportunities • Clear path to becoming a specialist • A supportive team that is always ready to help