Senior Manager, 340B Account Management

Job not on LinkedIn

🔥 2 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Pharmacy Data Management, Inc. (PDMI)

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1988

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

Healthcare Insurance • SaaS • B2B

Pharmacy Data Management, Inc. (PDMI) is a company specializing in pharmacy data processing and administration services. Founded in 1984, PDMI offers a range of services tailored to private label Pharmacy Benefit Managers (PBMs), vertically integrated health plans, and hospital systems. The company emphasizes transparency and provides clients with full access to their data 24/7. PDMI offers Pharmacy Benefit Administrative Services, 340B Administration, as well as Hospice and Long-Term Care Services, ensuring efficient and effective solutions for their clients. The company prides itself on its independence from wholesalers and specialty pharmacies, allowing for unbiased service without hidden agendas or fees.

📋 Description

• Lead, coach, and develop a team of 340B Account Managers and Coordinators, driving performance, accountability, and professional growth. • Oversee a portfolio of 340B clients, ensuring strong relationships, high satisfaction, retention, and successful program outcomes. • Establish, monitor, and drive performance against key metrics, including service quality, client satisfaction, and operational efficiency. • Ensure consistent execution of processes, workflows, and service standards, while identifying and addressing gaps to improve efficiency and scalability. • Support the team in managing complex client situations and escalations, ensuring timely and effective resolution. • Analyze performance trends across the client portfolio to identify risks and opportunities, and implement proactive solutions. • Partner cross-functionally with Product, Operations, and Training to align on priorities, reinforce best practices, and drive continuous improvement. • Translate client feedback and operational insights into actionable recommendations to support product enhancements and roadmap alignment. • Lead communication and adoption of product updates, system changes, and process improvements across clients and internal teams.

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and relevant healthcare experience required. • 7+ years in Account Management or client-facing roles, preferably in healthcare or pharmacy services required. • 3+ years of leadership experience managing teams and performance required. • Strong knowledge of 340B program operations and client lifecycle management required. • Experience managing client escalations and complex stakeholder relationships required. • 340B ACE certification preferred.

🏖️ Benefits

• Flexible Work: Fully remote opportunity with a company that cares.