Wholesale Operations Specialist

🕒 May 26

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Peak Design

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

🛒 Retail

👗 Fashion

🛍️ eCommerce

💰 $5.3M Product Crowdfunding on 2019-05

Retail • Fashion • eCommerce

Peak Design is a company that specializes in designing and manufacturing bags, mobile camera gear, and related accessories. They offer a variety of products including travel backpacks, camera straps, packing cubes, and motorcycle phone mounts, with a focus on durability and functionality. Peak Design is known for its commitment to quality, offering a lifetime warranty and ethical production practices, including Fair Trade certification. They have a global presence with stores in major cities like San Francisco, Los Angeles, New York, and Tokyo, and are dedicated to providing innovative and thoughtfully designed gear for traveling and outdoor adventures.

📋 Description

• Process and manage customer orders accurately through EDI and non-EDI systems • Monitor order status and ensure timely fulfillment and delivery • Coordinate with sales, warehouse, logistics, and finance teams to resolve order issues • Handle order changes, cancellations, and returns efficiently • Investigate and resolve order discrepancies, shortages, and billing concerns • Support audits by providing accurate documentation and order records • Communicate clearly with internal teams and customers regarding order updates • Maintain organized and up to date order records (WOL) • Perform ad hoc tasks and special projects and supporting daily wholesale operations as needed • Monitor and check inventory levels to ensure order availability and accuracy, and coordinate with partners when needed • Understand and follow partner compliance guidelines to ensure all processes are aligned with required standards • Assist in identifying potential risks and opportunities, and report them to the manager • Oversee the ordering and packaging process to ensure accuracy, efficiency, and timely fulfillment

🎯 Requirements

• Excellent (English) communication skills • 1–2 years of experience in order management, wholesale operations, retail operations • Experience handling sales orders, backorders, and order fulfillment processes • Knowledge of EDI systems and Netsuite • Familiarity with inventory management and shipment tracking • Strong sense of ownership and accountability in managing orders end to end • Comfortable working in a fast-paced, team-oriented environment • Willing to work the graveyard shift (9:00 PM to 6:00 AM Philippine time) • Educational background in Business Administration, Logistics, Supply Chain, or related courses

🏖️ Benefits

• Remote work • Opportunity to work with international partners and sales representatives • Being part of a close-knit team that thrives on mutual respect