Client Billing, Payroll Specialist

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Peak Support

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🛍️ eCommerce

B2B • SaaS • eCommerce

Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.

📋 Description

• Process employee payroll accurately and on schedule • Prepare, review, and issue client invoices based on authorized services and billing requirements • Verify payroll and billing data to ensure accuracy and completeness • Investigate and resolve payroll, invoicing, and billing discrepancies • Respond to inquiries regarding payroll, invoices, and billing questions • Maintain accurate payroll, invoicing, and billing records • Generate reports using Microsoft Excel and internal systems • Collaborate with other departments to ensure accuracy of payroll and invoicing information • Identify opportunities to improve payroll and billing processes

🎯 Requirements

• Experience with payroll processing • Experience with client invoicing and billing • Experience using Alaya Care (preferred but not required) • Experience with Paychecks or similar payroll software • Intermediate Microsoft Excel skills • Healthcare, home care, staffing, or service industry experience is a plus • Demonstrated ability to handle highly sensitive and confidential payroll and financial information with discretion and integrity • Strong time-management skills with a proven ability to meet payroll and billing deadlines without compromising accuracy • Basic understanding of accounts receivable workflows

🏖️ Benefits

• 100% remote work • Positive, encouraging and performance-driven culture • Opportunities for growth