Client Billing, Payroll Specialist

🕒 July 21

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧾 Payroll

👻 Ghost score 55%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Peak Support

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

📣 Marketing

🏥 Healthcare

Logistics • Marketing • Healthcare

Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.

📋 Description

• Process employee payroll accurately and on schedule • Prepare, review, and issue client invoices based on authorized services and billing requirements • Verify payroll and billing data for accuracy and completeness • Investigate and resolve payroll, invoicing, and billing discrepancies • Respond to caregivers, clients, and internal employees by phone and email regarding payroll, invoices, billing questions, and payment concerns • Research issues, provide timely resolutions, and escalate complex matters when necessary • Maintain accurate payroll, invoicing, and billing records • Generate reports using Microsoft Excel and internal systems • Collaborate with Operations/Scheduling, Sales, and other departments to ensure accurate payroll and invoicing information • Identify opportunities to improve payroll and billing process efficiency and accuracy • Meet weekly billing/payroll cutoff deadlines • Reconcile client payments against issued invoices and follow up on outstanding or aged receivables • Process authorized billing adjustments, credit memos, and payroll corrections with complete documentation and approval • Explain billing and payroll adjustments clearly to caregivers and clients

🎯 Requirements

• Experience with payroll processing (preferred) • Experience with client invoicing and billing (preferred) • Experience using Alaya Care (preferred but not required) • Experience with Paychex or similar payroll software (preferred) • Intermediate Microsoft Excel skills • Healthcare, home care, staffing, or service industry experience is a plus • Ability to handle highly sensitive and confidential payroll and financial information with discretion and integrity • Strong time-management skills and ability to meet recurring, rigid payroll and billing deadlines without compromising accuracy • Basic understanding of accounts receivable workflows, including applying payments and monitoring aging reports • Familiarity with processing adjustments, credit memos, or retroactive pay changes in an accounting or billing system

🏖️ Benefits

• Fully remote work • Work-from-Home PLUS model • Positive, encouraging, performance-driven culture • Opportunities to build rewarding, long-term careers • Tremendous opportunities for growth • Exceptional team environment

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