HRBP Generalist

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Peak Support

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🛍️ eCommerce

B2B • SaaS • eCommerce

Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.

📋 Description

• Align HR practices with organizational goals • Act as a liaison between employees and leadership • Provide day-to-day HR support • Contribute to strategic initiatives for employee experience and engagement • Build strong relationships with managers for operational needs • Support execution of performance management processes • Assist in implementation of engagement programs and surveys • Track and analyze HR metrics and provide insights

🎯 Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field • At least 1–2 years of HR experience, preferably in an HRBP or generalist capacity • Solid experience in employee relations, performance management, and HR operations • Familiarity with Philippine labor laws and HR best practices • Strong communication, problem-solving, and stakeholder management skills • Ability to balance multiple priorities in a fast-paced, remote environment • Proficiency in HRIS systems and Microsoft Office tools • Experience in the BPO or shared services industry is a strong advantage • HR certification (e.g., SHRM-CP, PHR) is a plus but not required

🏖️ Benefits

• Work-from-Home PLUS model • Positive, encouraging and performance-driven culture • Opportunities for growth