Pearson VUE
1001 - 5000 employees
Founded 1994
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Pearson VUE is a global leader in computer-based testing, providing a wide range of credentialing and certification exams for various industries. They support test-takers and test owners by offering resources, scheduling options, and accommodations to ensure equitable access to testing. Their mission is to empower candidates and enrich communities through the delivery of high-stakes exams that validate professional skills and knowledge, contributing to career advancement and industry standards.
Team Manager, Service Delivery Management – Substitute Services
Job not on LinkedIn
🔥 7 minutes ago
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Pearson VUE
1001 - 5000 employees
Founded 1994
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Pearson VUE is a global leader in computer-based testing, providing a wide range of credentialing and certification exams for various industries. They support test-takers and test owners by offering resources, scheduling options, and accommodations to ensure equitable access to testing. Their mission is to empower candidates and enrich communities through the delivery of high-stakes exams that validate professional skills and knowledge, contributing to career advancement and industry standards.
📋 Description
• Interview, hire, train, and supervise remote employees. • Monitor and ensure intervention for low student participation or performance. • Collaborate with Pearson colleagues to develop and implement policies and procedures. • Analyze and interpret performance-based data. • Present information to small and large groups. • Manage multiple projects simultaneously in a fast-paced environment. • Build relationships with customers and internal stakeholders.
🎯 Requirements
• Hiring and onboarding substitute staff. • Professional development and coaching. • Daily supervision and evaluation of employees. • Managing customer relationships. • Leading departmental projects and initiatives. • Reporting to the Senior Manager of Teaching and Substitute Services.
🏖️ Benefits
• The full-time salary range for this role is $50,000 – $56,000. • This position is eligible for Pearson’s annual incentive program. • Information on benefits can be found here.
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