Senior Project Manager

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Pellera Technologies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏢 Enterprise

🔒 Cybersecurity

🤖 Artificial Intelligence

Enterprise • Cybersecurity • Artificial Intelligence

Pellera Technologies is the premier enterprise IT solutions partner formed by the merger of Converge Technology Solutions and Mainline Information Systems. Pellera delivers end-to-end digital transformation services—advising, implementing, and managing—across areas such as artificial intelligence and analytics (including a Data & AI Design Studio), hybrid cloud and app modernization (notably IBM Power for Google Cloud/IP4G), cybersecurity, digital workplace, managed services, and next‑gen data center solutions. The company serves large and mid‑market customers across industries (banking, healthcare, government, manufacturing, retail, transportation), and reports scale metrics such as ~3,200 employees, $4B revenue (2024), 1,000+ technology partners, 4,250 technical certifications, and 35+ years of experience.

📋 Description

• The Senior Project Manager is responsible for leading the successful delivery of complex, enterprise-scale ServiceNow implementations across multiple modules and client environments. • This role manages the full project lifecycle, including planning, requirements gathering, design validation, testing, deployment, and post-go-live support. • The Senior Project Manager serves as the primary liaison between clients, stakeholders, and delivery teams, ensuring projects are completed on time, within budget, and aligned with business objectives. • Lead end-to-end delivery of ServiceNow implementations, including ITSM, ITOM, ITAM, IRM, HRSD, SPM, and related modules. • Develop and manage project plans, timelines, milestones, and deliverables. • Oversee all project phases, including discovery, requirements gathering, design, configuration, testing, deployment, and hypercare support. • Ensure project objectives are achieved within approved scope, schedule, and budget. • Build and maintain strong client relationships through proactive communication and delivery excellence. • Clearly communicate project progress, risks, issues, and key decisions to technical and non-technical audiences. • Manage scope, change requests, dependency tracking, and governance processes. • Ensure compliance with PMO standards, project methodologies, and organizational delivery frameworks. • Monitor project health, quality metrics, and delivery performance.

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field. • Minimum of 7 years of project or program management experience. • Proven experience leading large-scale ServiceNow implementations or enterprise ITSM platform projects. • Experience managing client-facing projects within a professional services, consulting, or technology services environment. • Demonstrated success delivering complex, multi-workstream projects with distributed and cross-functional teams. • PMP (Project Management Professional) certification • ITIL certification

🏖️ Benefits

• Prolonged periods of sitting at a desk and working on a computer. • Must be able to lift up to 15 pounds at times.