Senior Systems Engineer

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Pellera Technologies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏢 Enterprise

🔒 Cybersecurity

🤖 Artificial Intelligence

Enterprise • Cybersecurity • Artificial Intelligence

Pellera Technologies is the premier enterprise IT solutions partner formed by the merger of Converge Technology Solutions and Mainline Information Systems. Pellera delivers end-to-end digital transformation services—advising, implementing, and managing—across areas such as artificial intelligence and analytics (including a Data & AI Design Studio), hybrid cloud and app modernization (notably IBM Power for Google Cloud/IP4G), cybersecurity, digital workplace, managed services, and next‑gen data center solutions. The company serves large and mid‑market customers across industries (banking, healthcare, government, manufacturing, retail, transportation), and reports scale metrics such as ~3,200 employees, $4B revenue (2024), 1,000+ technology partners, 4,250 technical certifications, and 35+ years of experience.

📋 Description

• Deploy, configure, and maintain IBM Netcool Operations Insight and IBM CP4AIOps environments. • Integrate monitoring tools, event sources, and topology data for holistic observability. • Experience in deploying Netcool Omnibus, Netcool Impact, and Cognos Analytics in high-availability environments. • Experience in deploying topology manager, Runbook automation, and CENA components in the RedHat OCP platform. • Experience deploying various probes and gateways in a high-availability environment. • Experience in developing probe custom rules. • Experience in designing and developing Cognos custom reports. • Experience in developing Netcool Impact custom policies to integrate with 3rd party systems. • Develop automation workflows for incident remediation and operational efficiency. • Collaborate with cross-functional teams to optimize IT operations and reduce MTTR. • Ensure compliance with best practices for scalability, security, and performance.

🎯 Requirements

• 7+ years of experience in IT • 4+ years of relevant experience in IBM Netcool Operations Insight & AIOPS platform • Hands-on experience with IBM Netcool, Cloud Pak for AIOps, and related components. • Strong knowledge of event management, ITSM integration, and observability frameworks. • Familiarity with Kubernetes, OpenShift, and containerized deployments. • Scripting skills (Python or Shell) for automation and customization. • Excellent problem-solving and communication skills.