Pendo’s mission is to elevate the world’s experience with software. Pendo’s product experience platform allows companies to make product intelligence actionable with speed and scale, giving rise to a new generation of companies that put product at the center of everything. Pendo customers include the world’s leading companies, including Verizon, Morgan Stanley, LabCorp, OpenTable, Okta, Salesforce, and Zendesk. Through Mind the Product and customer communities, sponsored events and podcast, Pendo aims to support the success of product and digital leaders everywhere. Pendo is headquartered in Raleigh, North Carolina and has offices around the world.

Pendo.io

IT Support

• Serve as an escalation point for fellow IT Team members on issues requiring deeper technical expertise in various knowledge domains (i.e. Okta, Okta Workflows, endpoint issues, automations, scripting, etc.)
• Design, implement, and manage Identity and Access Management (IAM) solutions using Okta, focusing on SSO, SAML, OAuth, and SCIM protocols
• Develop, test, and maintain Okta Workflows to automate and streamline identity lifecycle processes
• Configure and customize Workato connectors, triggers, actions, and transformations to meet specific business needs
• Monitor and maintain existing Workato and Tray.io integrations, troubleshooting issues, and perform necessary updates and optimizations
• Design, develop, and implement Workato recipes to automate business processes and integrate disparate systems and applications
• Be a customer advocate by seeking to identify common issues, working within the business to eliminate future occurrences, and proactively educating customers with helpful hints or business-based best practices

Sr. IT Engineer

Sales

• Be strategic in selecting, onboarding, and developing Enterprise Account Directors while continuing to grow, motivate, promote, and manage the team.
• Define and execute strategies required to grow net new sales in existing Enterprise accounts sustainably and grow our footprint with new logo lands.
• Enable the team to aggressively prospect, identify, qualify, and develop the pipeline
• Ensure internal cross-functional collaboration to drive customer satisfaction in Enterprise accounts
• Strategically analyze industry trends and performance metrics to drive execution and accelerate results
• Drive excellence in sales execution by leveraging the Pendo Value Framework
• Effectively develop and monitor accurate Enterprise sales forecast

RVP Enterprise Sales

Account Executive

• Manage deal cycles from generation to close
• Primary contact with the customer
• Demoing Pendo
• Providing technical assistance
• Navigating a proof of concept
• Negotiating contracts
• Working closely with Sales Development Representatives and Sales Engineers
• Researching and targeting new business opportunities
• Learning and demonstrating the Pendo platform
• Leading value discovery
• Navigating customers through trial and proof of concept
• Recording and documenting all sales activities
• Utilizing sales tech tools
• Deploying in-depth SaaS sales training with MEDDIC and Force Management methods

Remote Jobs at Pendo.io

Pendo.io

Sr. IT Engineer

Pendo.io

RVP Enterprise Sales

Pendo.io

Account Executive, Commercial Growth (Pipeline)

Pendo.io