PeopleJoy
11 - 50 employees
Founded 2016
👥 HR Tech
☁️ SaaS
HR Tech • SaaS
PeopleJoy is a digital employee education and financial-wellness platform that helps employers offer, administer, and optimize student loan repayment, tuition assistance, Public Service Loan Forgiveness (PSLF) advisory, and related payment solutions. The company provides a SaaS-based benefits administration platform and white-glove service to streamline compliance, improve utilization of tax-advantaged programs, reduce HR administrative burden, and boost employee recruitment, retention, and engagement.
Customer Support Representative
🕒 January 20
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
PeopleJoy
11 - 50 employees
Founded 2016
👥 HR Tech
☁️ SaaS
HR Tech • SaaS
PeopleJoy is a digital employee education and financial-wellness platform that helps employers offer, administer, and optimize student loan repayment, tuition assistance, Public Service Loan Forgiveness (PSLF) advisory, and related payment solutions. The company provides a SaaS-based benefits administration platform and white-glove service to streamline compliance, improve utilization of tax-advantaged programs, reduce HR administrative burden, and boost employee recruitment, retention, and engagement.
📋 Description
• Support clients and their employees with education assistance programs • Respond to inquiries via phone, email, chat, and ticketing systems • Collaborate with other CSRs to resolve complex cases • Document all interactions in CRM and internal tools
🎯 Requirements
• Strong communication skills • Customer service orientation • Detail-oriented and organized • Ability to follow structured processes • Team player who asks questions when needed
🏖️ Benefits
• Medical • Dental • 401(k) match • Short- and long-term disability • Life insurance
Apply NowSimilar Jobs
🕒 January 19
Customer Associate providing exceptional service and support for American Bath Factory customers. Addressing inquiries and resolving issues via phone, email, and chat in a remote environment.
🕒 January 19
Sales Support & Pre-Sales Engineer for C9 Communications' telephony and networking solutions. Collaborating with sales and engineering teams to design tailored solutions for customers.
🕒 January 16
Support Specialist enhancing customer satisfaction while collaborating with teams at a tech startup. Engage with clients to resolve issues and improve support processes.
🕒 January 16
Mortgage Customer Service Advocate resolving complex customer complaints for Carrington Mortgage Holdings. Engage in remediation efforts to reduce overall complaint volume and maintain records.
🕒 January 16
Customer Support Agent serving clients and customers remotely. Responsible for resolving inquiries, issues, and maintaining high service standards.
