C9 Teams
11 - 50 employees
Founded 2018
🎯 Recruiter
👥 HR Tech
🤝 B2B
Recruitment • HR Tech • B2B
<C9 Teams> is an AI-driven offshore hiring and managed staffing company that connects businesses with vetted remote professionals and manages the entire hiring lifecycle. They provide staff selection using AI matching, end-to-end onboarding, payroll and compliance management, time tracking and performance oversight, and dedicated success/account managers to run day-to-day operations. C9 Teams targets businesses looking to scale with offshore talent, offering a platform/dashboard for real-time hiring updates and flexible engagement terms.
Technical Sales Support Specialist
Job not on LinkedIn
🕒 January 19
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C9 Teams
11 - 50 employees
Founded 2018
🎯 Recruiter
👥 HR Tech
🤝 B2B
Recruitment • HR Tech • B2B
<C9 Teams> is an AI-driven offshore hiring and managed staffing company that connects businesses with vetted remote professionals and manages the entire hiring lifecycle. They provide staff selection using AI matching, end-to-end onboarding, payroll and compliance management, time tracking and performance oversight, and dedicated success/account managers to run day-to-day operations. C9 Teams targets businesses looking to scale with offshore talent, offering a platform/dashboard for real-time hiring updates and flexible engagement terms.
📋 Description
• Support the sales team by preparing quotes, proposals, pricing sheets, and scope-of-work documents. • Respond to customer inquiries, gather technical requirements, and document solution needs. • Conduct technical discovery sessions to determine telephony, VoIP, internet, and networking requirements. • Design and propose solutions, including phone system configurations, network architecture, and internet service recommendations. • Prepare detailed network diagrams, bills of materials (BOMs), and scope-of-work documents. • Collaborate with engineering teams to ensure proposed solutions are feasible and deliverable.
🎯 Requirements
• Proven experience in sales support, pre-sales, or junior technical roles within IT, MSPs, or telecommunications. • Strong understanding of networking concepts, including access points (APs), routers, and firewalls. • Hands-on knowledge of PBX systems, VoIP technologies, and IP phones, preferably with Yealink or similar devices. • Experience building accurate scopes, BOMs, and solution documentation. • Exceptional communication and customer engagement skills.
🏖️ Benefits
• Flexible work arrangements • Professional development
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