Senior Business Travel Consultant – German-speaking

🕒 February 10

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Perk

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

💳 Fintech

SaaS • B2B • Fintech

Perk is an AI-powered corporate travel and spend management platform that streamlines business travel booking, expense automation, invoice processing, and corporate card management. The platform combines global travel inventory (flights, hotels, rail, cars), event management, policy-driven approvals, real-time spend visibility, and 24/7 customer support to help finance teams and travel managers control costs and reduce manual reconciliation. Perk also offers policy-enabled virtual and physical cards and payment processing features, integrating with finance, HR, and security tools to centralize travel and expense workflows.

📋 Description

• End-to-end management of executive and VIP business travel (flights, hotels, transfers, special requests) • Expert recommendations taking into account preferences, travel policies and duty of care • Fast, empathetic and precise solutions for travel disruptions or emergencies • Support across multiple channels (phone, chat, email) in a dynamic executive care environment • Deliver premium service while meeting KPIs such as productivity, handle time and SLAs • Build long-term relationships through consistently excellent service • Work closely with the team to maintain an elite service culture

🎯 Requirements

• Proven experience in high-touch premium customer service (executive travel, hospitality, aviation, luxury brands, etc.) • Understanding of contact center metrics such as productivity, efficiency and CSAT • Exceptional communication skills with a confident, professional demeanour • Calmness, decisiveness and solution-orientation under pressure • Strong organizational skills and high attention to detail • GDS experience (Amadeus, Sabre, Galileo, etc.) • Experience dealing with senior stakeholders, C-level executives or high-net-worth clients • Experience with out-of-hours, follow-the-sun or on-call travel support

🏖️ Benefits

• Competitive salary plus participation in company perks • Generous vacation days in addition to statutory holidays • Choice of private health insurance or gym allowance • Life insurance for financial protection of your dependents • Legendary perk events, including our annual summer party • Access to Spring Health with 12 therapy and 12 coaching sessions for you and your loved ones • Flexible compensation plan • 17 weeks of paid parental leave in the first year of your child's life • 16 paid hours per year for volunteering • Up to 20 'Work from Anywhere' days per year • Language courses in English, Spanish and Catalan • Four-week paid sabbatical after 5 years • Relocation support for moving to one of our hubs