Field Service Engineer – m/f/d

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PerkinElmer

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1938

🔬 Science

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Science • Pharmaceuticals • Healthcare Insurance

PerkinElmer is a global leader in providing analytical and testing solutions for a wide range of industries, including pharmaceuticals, food safety, environmental analysis, and industrial testing. The company offers advanced equipment and consumables, including mass spectrometers, chromatography instruments, and spectroscopy systems. With over 85 years of experience, PerkinElmer is committed to innovation and dedicated to partnering with laboratories worldwide to enhance scientific discovery and ensure product quality and safety. Their services support industries like healthcare, food and beverage, environmental testing, and industrial applications, helping clients meet compliance and quality standards.

📋 Description

• Installation, maintenance, troubleshooting and repair of analytical PerkinElmer/Perten instruments — including NIR, process NIR and rheology solutions — at customer sites in southern Germany and beyond • Primary point of contact for customers requiring technical support; building long-term relationships and advising on instrument performance, upgrades and qualifications • Identify sales opportunities — service contracts, consumables, software updates — and act proactively on customer needs • Train users in instrument operation and provide advice on process optimization • Produce accurate service documentation, ensure timely and correct billing, and support continuous improvement through thorough fault analysis • Independently plan daily work with attention to response times, customer priorities and travel efficiency

🎯 Requirements

• Technical training or vocational qualification (mechatronics technician, electrician or related field) • Experience supporting software-based analytical electromechanical instruments • Fluent German and good English (spoken and written) • Class B driving license and willingness to travel • Residence within postal code areas 7, 8 or 9, or willingness to relocate to this area • Team player with strong communication skills

🏖️ Benefits

• Company car for private use • 30 days annual leave • Flexible working hours • Company pension plan • Expense account & company credit card • Capital-forming benefits (Vermögenswirksame Leistungen) • Training and development programs