Field Service Engineer

🔥 0 minutes ago

🇪🇸 Spain – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

👻 Ghost score 10%

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🗣️🇪🇸 Spanish Required

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Logo of PerkinElmer

PerkinElmer

5001 - 10000 employees

Founded 1938

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

Food & Beverage • Healthcare • Consulting

PerkinElmer is a global leader in providing analytical and testing solutions for a wide range of industries, including pharmaceuticals, food safety, environmental analysis, and industrial testing. The company offers advanced equipment and consumables, including mass spectrometers, chromatography instruments, and spectroscopy systems. With over 85 years of experience, PerkinElmer is committed to innovation and dedicated to partnering with laboratories worldwide to enhance scientific discovery and ensure product quality and safety. Their services support industries like healthcare, food and beverage, environmental testing, and industrial applications, helping clients meet compliance and quality standards.

📋 Description

• Build professional relationships with clients • Carry out preventive maintenance, repairs, installations, upgrades, and related technical field work on equipment • Sell instruments, accessories, consumables, contracts, software, and upgrades to existing customers • Maintain proper functioning and maintenance of instruments and devices • Support users in optimising device use • Attend shows, training sessions, and technical workshops, including administrative follow-up • Communicate with customers about activities, schedules, maintenance, and product information • Train users in daily instrument use • Identify and report customer queries and complaints • Send service orders containing maintenance specifications • Execute planned services and efficiently plan maintenance and field activities • Install and deliver instruments and fulfil warranty and service contract obligations • Assess equipment compliance with sales orders and customer requirements • Assess repair options and advise customers on replacement or repair • Identify opportunities for maintenance contracts, equipment, accessories, and consumables • Check that installation, service, repair, and sales visits are executed and recorded in the computer system • Keep product and market knowledge up to date • Take safety, health, and environmental measures • Contribute to service consultations and other meetings

🎯 Requirements

• Engineering or similar mechanical and/or electrical technical degree • Minimum two years of relevant work experience • Driving license • Experience with databases • Customer oriented • Ability to work independently and in a team • Computer skills: Microsoft Office and CRM • Fluent Spanish and English, spoken and written • Committed to Customers • Focused on results • Action Oriented

🏖️ Benefits

• Global service network and distribution center support • Training sessions and technical workshops • External and internal training courses in technical and commercial skills, personal development, and organisational development

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