Customer Service Representative

🕒 April 11

🌲 Oregon, Washington – Remote

🌲 Oregon – Remote ☕ Washington – Remote

💵 $16 - $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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PestCo

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2021

🤝 B2B

🏢 Enterprise

🛍️ eCommerce

B2B • Enterprise • eCommerce

PestCo is a rapidly growing company in the pest control industry, partnering with established pest control companies and their founders to enhance their operations through shared resources, functional expertise, and capital. Led by experienced pest control executives and private equity operators, PestCo prioritizes the growth and success of both the companies it acquires and its employees. The company fosters loyalty and opportunity, ensuring that acquired brands maintain their leadership and continue to deliver quality pest control services in key U. S. markets.

📋 Description

• Manage incoming calls and customer inquiries. • Manage and maintain a customer “Sales lead” database. • Respond to routine customer questions and concerns promptly as needed. • Identify and assess customer inquiries to achieve customer satisfaction. • Education and Training provided on-the-job. • Maintain an efficient calendar of day-to-day activities. • Develop a strong knowledge of the company’s products, processes, and services. • All duties for Customer Service Representative assigned by management.

🎯 Requirements

• High school diploma or equivalent. • Strong Communication skills effectively through verbal, written and in person. • Strong customer service and in-person presentation skills. • Strong attention to detail and accurate record keeping. • Self-motivated and results driven. • Firm knowledge of Microsoft Word, Excel, PowerPoint, Mac • Pass a background check. • Pest Control experience preferred but not required.

🏖️ Benefits

• Overtime, Commissions, and Bonuses (for applicable roles) • Paid Time Off, Paid Sick Time, & Paid Holidays • Medical, Dental, and Vision Insurance • Company Provided Life Insurance • 401K – Employer Match • Health Savings Account (HSA) - Automatic Employer Contribution • Flexible Spending Account (FSA), Dependent Care FSA • Voluntary Life Insurance (Employee, Spouse & Child) • Voluntary Short-Term and Long-Term Disability • Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage) • Employee Assistance Program • PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!) • SmartDollar Financial Wellness Program • Educational Resources and Training provided on-the-job. • Medical Benefits are effective on the 1st of the month following the date of hire.