Field Service Engineer – Medical Imaging

🕒 Yesterday

🏄 California, Oregon, +1 more states – Remote

🏄 California – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $42 - $73 / hour

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🔧 Hardware

💰 Post-IPO Equity - Philips on 2025-03

Healthcare • Hardware

Philips is a global health technology company (Koninklijke Philips N. V. ) that develops medical imaging systems (MR, CT, handheld ultrasound), patient monitoring and critical care solutions, and consumer health products such as Sonicare and the Pregnancy+ app. The company emphasizes delivering solutions that help clinicians provide faster, better care and also offers consumer-focused personal care and oral-health products. Philips positions itself around healthcare equipment, clinical informatics and connected care, and patient-facing health technologies.

📋 Description

• Responsible for customer relationship management through technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites nationally • Deliver exceptional customer service by setting clear expectations, meeting commitments and arrival times, and resolving customer issues efficiently • Collaborate as an active member of the regional team to improve processes, identify training gaps, and share best practices • Complete all required administrative and compliance tasks in accordance with regulations • Diagnose and resolve electronic, mechanical, and network-related system issues • Perform preventative maintenance, field changes, installations, and corrective service within required timeframes • Travel extensively (approximately 90%) to support customer sites

🎯 Requirements

• 1+ years of diagnostic imaging service experience (field or hospital-based) or 3+ years in an electromechanical service environment • Experience supporting diagnostic X-Ray, Cath Labs, or Image-Guided therapy equipment is preferred • Strong technical aptitude with the ability to apply electronic, mechanical, and networking principles to install, troubleshoot, and repair complex systems • Comfortable using a wide range of diagnostic tools and test equipment • Associate degree in electronics or a related field, or an equivalent combination of education and hands-on experience • Ability to meet the physical, cognitive, and environmental job requirements of a field service role, with or without reasonable accommodation

🏖️ Benefits

• On-call pay • Company fleet/car (if applicable) • Training and advancement opportunities • Generous PTO • 401k (up to 7% match) • HSA (with company contribution) • Stock purchase plan • Education reimbursement • Comprehensive Philips Total Rewards benefits program