Medical Safety Manager – Complaints Handling

🔥 1 hour ago

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Philips

10,000+ employees

🏥 Healthcare

🔧 Hardware

💰 Post-IPO Equity - Philips on 2025-03

Healthcare • Hardware

Philips is a global health technology company (Koninklijke Philips N. V. ) that develops medical imaging systems (MR, CT, handheld ultrasound), patient monitoring and critical care solutions, and consumer health products such as Sonicare and the Pregnancy+ app. The company emphasizes delivering solutions that help clinicians provide faster, better care and also offers consumer-focused personal care and oral-health products. Philips positions itself around healthcare equipment, clinical informatics and connected care, and patient-facing health technologies.

📋 Description

• perform clinical assessments on complaints related to harm • serve as the primary clinical liaison between Post Market Surveillance and Medical Safety • make harm severity and IMDRF coding determinations • drive continuous improvement initiatives in post market surveillance activities • collaborate with technical experts to resolve issues and support corrective actions • communicate post-market clinical insights across businesses, markets, functions, and suppliers

🎯 Requirements

• 10+ years of experience in Medical Safety/Medical Affairs Risk Management in the Medical Device industry • Prior hands-on bedside/clinical experience required • 4+ years of post-market experience required • familiarity with CFR, EUMDR, ISO standards • experience with Issue Impact Assessments, Health Hazard Evaluations, and Risk Benefit Analyses is preferred but not required • bachelor's/master's degree in medical science, Nursing, Respiratory Therapy or equivalent • Certified Professional in Patient Safety (CPPS) preferred

🏖️ Benefits

• comprehensive Philips Total Rewards benefits program • generous PTO • 401k (up to 7% match) • HSA (with company contribution) • stock purchase plan • education reimbursement

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