Detection and Response Manager

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PNC

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💸 Finance

🤝 B2B

Banking • Finance • B2B

PNC is a diversified financial services firm that operates as a bank and offers career opportunities, benefits, and an inclusive workplace. The provided text emphasizes PNC's culture, hiring process, student programs, and legal/EEO disclosures. PNC appears to be The PNC Financial Services Group, Inc. , a major U. S. bank providing consumer and corporate banking services.

📋 Description

• Lead day‑to‑day Detection and Response activities, ensuring timely detection, triage, investigation, and response to security events. • Ensure 24/7 incident response readiness by maintaining and managing the on‑call rotation, including scheduling, escalation paths, and service‑level expectations. • Serve as the owner for incident response execution, including initial containment, escalation, incident declaration, and forensic coordination. • Act as the primary technical lead and liaison during high‑severity incidents, collaborating with Infrastructure, Engineering, Legal, and Executive leadership. • Oversee the development, tuning, and continuous improvement of SIEM detections, alerting logic, and correlation rules. • Drive integration of internal and external Threat Intelligence to enhance visibility and detection capabilities. • Produce operational metrics and performance reporting focused on detection coverage, MTTD/MTTR, case handling quality, and tooling efficacy. • Evaluate and implement new technologies, integrations, and automation opportunities to reduce manual workload and enhance response capabilities. • Own and maintain incident response playbooks, SOPs, escalation paths, and response frameworks. • Ensure regulatory, contractual, and internal stakeholder notifications are initiated and documented when required. • Manage post-incident activities, including after-action reviews, corrective actions, and measurable improvements. • Lead readiness activities such as tabletop exercises, red/blue/purple team scenarios, and simulation‑based training. • Ensure incident response posture aligns with organizational risk appetite, audit requirements, and industry best practices. • Direct and mentor analysts in investigations, incident handling, and operational processes. • Execute staffing decisions, performance evaluations, onboarding, and the professional development pipeline for analysts. • Identify operational gaps and recommend technical or process improvements to mature the detection and response program. • Champion a culture of continuous improvement, documentation discipline, and analytical excellence.

🎯 Requirements

• CCSP, CISSP, GCIA, GCIH, GCFA, CySA+ or equivalent certifications. • Demonstrated ability to lead incident response activities from detection through containment, eradication, recovery, and post incident review. • Experience performing root cause analysis, log analysis, and threat investigation. • Exposure to compliance frameworks such as PCI DSS, SOC 2, HIPAA, and FedRAMP. • Strong understanding of cybersecurity fundamentals, including networking, operating systems, endpoint security, cloud security, and identity access management. • Hands-on experience with SIEM platforms (e.g., Elastic, Splunk), EDR tools, IDP/IPS, and other monitoring technologies. • Expertise with incident handling methodologies and frameworks such as NIST 800 61, ISO 27035, and MITRE ATT&CK. • Proficiency in incident management tools and ticketing systems (e.g., Jira, ServiceNow). • Excellent ability to translate technical details into clear, actionable communication for both technical and non-technical stakeholders. • Strong communication and interpersonal skills with the ability to manage stressful situations. • Strong organizational skills with the ability to prioritize and manage multiple concurrent incidents and tasks. • Excellent problem-solving, analytical, and decision-making skills.

🏖️ Benefits

• medical/prescription drug coverage (with a Health Savings Account feature) • dental and vision options • employee and spouse/child life insurance • short and long-term disability protection • 401(k) with PNC match • pension and stock purchase plans • dependent care reimbursement account • back-up child/elder care • adoption, surrogacy, and doula reimbursement • educational assistance, including select programs fully paid • a robust wellness program with financial incentives • maternity and/or parental leave • up to 11 paid holidays each year • 9 occasional absence days each year, unless otherwise required by law • between 15 to 25 vacation days each year, depending on career level; and years of service