Service Engineer, Patient Monitoring

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology • Medical Devices

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Receive, understand, route and handle customer technical requests such as product or service malfunctions. • Communicate status and provide solutions to the customer to enable Remote resolution or Diagnosis before dispatch. • Collaborate with the wider organization to provide exceptional service to our customers. • Services include proactive, predictive, upgrades and installations related support.

🎯 Requirements

• Bachelor's degree or higher in Electrical Engineering, Electronic Engineering, Medical Engineering, or a related field. • Fresh graduates are open to apply; candidates with up to 3 years of relevant experience are preferred. • Fluent in Korean and Business level English • Certified Engineer/network engineer certification desirable • Excellent PC skills e.g. Experience with Microsoft Windows and Office Software applications. • Competent in IT/Network diagnosis/system connectivity/Remote service preferred. • Prior experience within an engineering, medical or science related environment preferred. • Customer-focused mindset with excellent communication skills. • 1-2 years prior experience in customer facing role preferred.

🏖️ Benefits

• Health insurance • Paid time off • Professional development opportunities