Service Technician, Patient Monitoring

🔥 3 minutes ago

🗣️🇩🇪 German Required

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Logo of Philips

Philips

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology • Medical Devices

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Perform preventive maintenance (PM) on medical devices according to manufacturer specifications, maintenance instructions and PM processes • Perform installations on medical devices according to installation manuals • Carry out technical modifications (Field Change Orders / FCOs) on-site according to FCO instructions/process • Perform preventive maintenance (PM) and technical modifications (FCOs) remotely as required • Conduct technical handover for commissioning to “ready for patient use” • Perform corrective maintenance (CM) and repairs with partially known fault resolution paths (AP/KP) on medical devices, including guided CM with remote support as the executing on-site technician • Provide assistance and support during service activities (Helping Hand) • Collaborate with and share relevant information with Sales (e.g., CSA, upgrades, PLS) • Support internal and external partners with maintenance activities • Support Sales / Product Line with technical inquiries • Document all activities and create technical reports according to Philips quality criteria (Service Record Quality) • Document and report safety-relevant defects or risks according to the Customer Feedback Process • Act as a medical device advisor in accordance with §83 of the Medical Devices Implementation Act (MPDG) • Comply with all relevant Philips processes

🎯 Requirements

• Successfully completed technical training or vocational qualification in medical technology, electrical engineering, IT, network technology or a related discipline • Several years of professional experience, ideally in field service • Additional special training (e.g., IT or medical technology) • Knowledge of medical technology and basic clinical knowledge • Standard IT and networking skills • Good internal and external communication skills • Reliability, dependability and professional demeanor • Cross-departmental teamwork (team player) • Regional mobility and very high travel readiness (>90%) • Willingness to work weekends • Willingness to participate in extended on-call duty and 24/7 standby • Very good German and good English skills

🏖️ Benefits

• Competitive compensation according to IG Metall collective agreement • Annual leave: 30 days • Mobility: subsidized Deutschlandticket; leasing options for private use (bicycles, cars, smartphones, etc.) • Philips University & Philips in Balance: various health, professional and personal development offerings • Philips pension fund: employer-funded retirement plan • Paid partner leave: 2 weeks paid time for partners in connection with the birth of a child • Philips MyShop: discounted Philips products • Culture: informal “du” culture, one paid day for voluntary work, various team/culture activities (on sustainability, diversity, etc.) • Company car with option for private use (1% taxation)

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