Forward Deployed Engineer – Oil, Gas, Chemicals

Job not on LinkedIn

🕒 May 19

🏄 California, Louisiana, +2 more states – Remote

🏄 California – Remote ⚜️ Louisiana – Remote 🌪️ Oklahoma – Remote 🤠 Texas – Remote

💵 $100k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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Picarro

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2003

🔬 Science

⚡ Energy

🔧 Hardware

💰 $7M Series D on 2012-07

Science • Energy • Hardware

Picarro is a technology company specialized in advanced optical spectroscopy solutions. Their products provide precise measurements for natural gas distributors to monitor emissions, improve safety, and reduce risks. Picarro's solutions are pivotal in multiple industries, including natural gas distribution, semiconductors, and environmental science, supporting regulatory compliance and enhancing operational excellence. The company is known for its robust portfolio of services and products, such as the PI5310 Nitrous Oxide Analyzer and various other emissions measurement tools. With a global presence spanning over 95 countries, Picarro's instruments are essential for detecting chemical contaminants, greenhouse gases, and aiding in environmental research. Picarro is headquartered in Santa Clara, California, and holds 77 US patents, showcasing its innovation and commitment to empowering users with actionable data.

📋 Description

• The Forward Deployed Engineer – Oil, Gas & Chemicals is responsible for driving adoption, enablement, and value realization at customer sites during pilots and early-stage engagements. • Working with one customer at a time, the FDE ensures that Picarro's Fenceline Monitoring Solution and PicarroLink platform are embedded into Environmental, HSSE, and Operations workflows as an active, real-time tool — not a passive data archive. • Delivery, commissioning, and hardware support are handled by Picarro's Operations and Delivery function; the FDE collaborates with that team but is focused entirely on the adoption and enablement work that determines whether a customer changes how they operate. • Success is measured by the depth and consistency of customer adoption, the quality of value realized during the engagement, and the insights fed back to Customer Success and Product. • Participate in pre-sales conversations, technical working sessions, and pilot design — bringing operational credibility to discussions about how PicarroLink integrates into a customer's existing workflows, data environment, and compliance obligations. • Help define what success looks like and how it will be measured. • Ongoing engagement with HSSE and Operations workers and leaders to build early alignment on objectives, establish relationships that support access and credibility during deployment, and ensure that pilot design reflects real operational constraints. • Design and deliver structured, hands-on onboarding for Environmental, HSSE, and Operations personnel. • Build confidence in PicarroLink — alerts, dashboards, event interpretation, and daily data review. Develop site-specific superusers who can train and sustain adoption across shifts and personnel changes, reducing dependency on Picarro's presence over time. • Drive this cycle into existing daily operational procedures and compliance practice shifting customers from reactive, schedule-driven programs to proactive, signal-driven operations. • Own the goal of consistent, meaningful daily use of PicarroLink across Environmental and Operations functions. Lead on the software side — configuring detection thresholds, alerts, and dashboards in collaboration with the customer team; demonstrating and embedding digital ways of working as the new operational standard. • Make the shift to real-time feel natural and inevitable. • Work closely with the assigned Customer Success Manager to maintain a real-time view of adoption health, workflow integration status, and value realization. Contribute to Quarterly Business Reviews, success criteria tracking, and customer health reporting. Ensure Customer Success has the ground-level insight needed to manage the account effectively. • Translate direct field observations — workflow gaps, usability friction, unmet customer needs — into structured, actionable product feedback. Serve as a primary Voice of Customer input to the Product Owner and Industry Solution Director.

🎯 Requirements

• Bachelor's degree in engineering, environmental science, chemistry, industrial operations, or a related field. • 5+ years of experience in industrial or field-based roles spanning emissions monitoring, environmental programs, industrial operations, or digital solution deployment — including meaningful experience leading on the software and digital side: training teams on platforms, driving adoption of data-driven tools, and embedding digital workflows into operational practice. • Comfort working with real-time monitoring technology: familiarity with continuous emissions monitoring concepts — detection, attribution, LDAR, fenceline monitoring, VOC measurement — at a level sufficient to speak credibly with HSSE and Environmental practitioners. • Demonstrated training and enablement experience: proven ability to deliver structured onboarding and hands-on training to technical and operational audiences; track record of building user confidence and sustaining adoption across diverse facility workforces and shift-based environments. • Industrial site fluency: comfortable operating on refinery and chemical plant sites, navigating site safety requirements, work permits, and the cultural expectations of major industrial operators. • Working knowledge of industrial data environments: familiarity with process control environments — DCS, PLCs, MODBUS, or equivalent — is extremely helpful for understanding the operational context in which PicarroLink sits and for credible conversations with plant technical teams. • Strong interpersonal and communication skills: able to build trust rapidly with frontline operators and HSSE/Environmental leadership alike; effective at translating technical data into operational decisions; capable of influencing workflow change without authority. • Motivated by industry change: genuinely energized by the challenge of shifting how the industry operates — not by maintaining existing practices. • AI tooling aptitude: comfortable incorporating AI tools into daily work to improve documentation quality, structure feedback, and accelerate playbook development. • Ability to travel approximately 70% of the time to our headquarters in Santa Clara, CA.

🏖️ Benefits

• Medical, Dental, and Vision insurance • Flexible Spending Account (FSA) and Health Savings Account (HSA) plans • Life, Short-Term Disability, and Long-Term Disability Insurance • Flexible Vacation Policy and Paid Holidays • Employee Referral Program • 401K • Social events (summer picnic, holiday party, team lunches, etc.) • On-site Health & Wellness programs (fitness challenges, outdoor boot camp, flu shots, etc.)