Channel Account Manager

🔥 0 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Logo of Ping Identity

Ping Identity

1001 - 5000 employees

Founded 2002

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $35M Series F - Ping Identity on 2014-09

Consulting • Healthcare • Logistics

Ping Identity is a leading provider of identity and access management (IAM) solutions, delivering secure, scalable, and flexible identity services for enterprises and large organizations. The company offers cloud and on-premises platforms (including PingOne and Helix AI-powered capabilities) to manage authentication, access, orchestration, fraud prevention, and decentralized identity across customers, employees, and third parties. Ping Identity focuses on reducing fraud, improving user experiences, and supporting complex deployment needs for sectors like government, financial services, healthcare, retail, and media.

📋 Description

• Support the growth and success of Ping Identity’s channel and alliances go-to-market strategy • Collaborate with the Partner ecosystem to develop and manage partnerships • Drive joint business development initiatives and coordinate with channel partners • Identify growth opportunities and target partner categories across alternative routes to market • Expand the partner ecosystem supporting Australia and New Zealand sales and growth objectives • Work with nine account executives and two sales directors on regional go-to-market requirements • Develop joint value propositions and go-to-market strategies with partners • Collaborate on partner agreements and NDAs • Drive partner enablement, sales practices, and training programs • Track partner performance against revenue and pipeline metrics • Foster partner relationships through engagement, communication, and business reviews • Execute joint marketing and demand generation activities • Promote and support the Ping Partner program and related tools and processes • Coordinate joint business planning activities • Collaborate with internal teams to coordinate partner activities • Monitor delivery quality, customer satisfaction, and support • Develop joint sales opportunities and influence existing opportunities toward closure • Monitor industry trends, market dynamics, and competitor activities

🎯 Requirements

• Deep understanding of the Australia and New Zealand Partner landscape and related business • Built partnerships from the ground up with GSI and Advisory partners • Understanding of partner ecosystems across boutique, RSI, GSI, Advisory and Hyperscaler tiers • Deep understanding of channel sales strategies and partner ecosystems • Ability to drive mutual business outcomes, including regular cadence and partner QBRs • Strong organisational and coordination skills • Ability to work cross-functionally with presales, marketing, professional services, and customer success • Excellent communication and interpersonal skills • Ability to work independently and collaboratively • Strong attention to detail and ability to manage multiple tasks simultaneously • Willingness to learn and adapt to changing priorities • Strong problem-solving skills • Ability to work in a fast-paced environment • Ability to travel domestically, including New Zealand, and take 1–2 international trips per year to the US • Familiarity with Salesforce.com or other CRM systems is preferred • Previous channel sales, alliances management, or partner enablement experience is preferred • Interest in the software industry and identity access management sector is preferred • Knowledge of marketing and demand generation practices is preferred • Understanding of partner training and sales enablement processes is preferred • Ability to analyze data and generate insights is preferred

🏖️ Benefits

• Flexible, collaborative work environment • Company culture that empowers you to do your best work • Employee Resource Groups • Regular company and team bonding events • Competitive benefits and perks • Global volunteering and community initiatives • Generous PTO & Holiday Schedule • Parental Leave • Progressive Healthcare Options • Retirement Programs • Opportunity for Education Reimbursement • Commuter Offset (Specific locations)

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