Client Account Manager

🔥 1 hour ago

🇦🇺 Australia – Remote

💵 $65k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Advanced Solutions International, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1991

☁️ SaaS

🤝 B2B

📚 Education

🔥 Funding within the last year

💰 Private Equity Round - Advanced Solutions International on 2025-10

SaaS • B2B • Education

Advanced Solutions International, Inc. is a software company that provides a suite of solutions for associations and non-profit organizations, centered on its iMIS engagement management system. ASI offers products including iMIS, TopClass Learning Management, OpenWater application & review, Clowder mobile engagement, SpaceMaster advertising management, and other integration and data-management tools; it markets these as a combined platform (iMIS Power Suite) to help non-profits manage members, learning, events, and data. The company runs partner programs, demo events, and conferences aimed at the association/non-profit market and emphasizes SaaS delivery, integrations, and client support.

📋 Description

• Represent ASI products and services using industry research and comprehensive solution knowledge • Build and maintain strong relationships with client executives and staff • Understand client business goals and identify opportunities for sales and referrals of ASI services and solutions • Ensure regular contact with assigned clients, primarily by phone • Conduct at least annual in-person meetings with larger clients when required • Prepare and conduct executive business reviews and check-ins • Align client KPIs, assist with KPI reporting, and integrate value attainment into discussions • Review product adoption and usage and collect client data and feedback • Monitor and analyze client health • Manage new or challenging clients and proactively coordinate internal resources and referrals • Prepare and execute client renewal strategies and manage renewal processes • Coordinate renewals internally and externally to achieve monthly, quarterly, and annual sales quotas • Deliver targets for client revenues and gross margins across software updates, licenses, hosting, and services • Identify, qualify, and manage expansion-deal pipelines • Develop professional relationships with staff across ASI divisions globally • Support other Client Account Managers as required • Perform other assigned job-related duties

🎯 Requirements

• Bachelor’s degree in relevant field or equivalent experience • 3+ years of account management or sales experience within a similar industry, with proven success at or above defined targets (preferred) • Thorough knowledge of appropriate ASI software products and services, including understanding the business benefit of each • Demonstrated proficiency with sales management software and CRM • Excellent interpersonal, verbal and written communication, and presentation skills • Strong problem-solving skills with ability to balance persuasion with professionalism • Capable of leading and delivering excellent client sales • Pro-active, organized, and driven to deliver personal and team business results • Able to work independently and as part of a team

🏖️ Benefits

• Variable compensation • Wellness Benefits • Opportunities for Professional Growth and Development • Flexible Remote Work • Volunteer Time Off • Study Leave • Employee Assistance Program