Payments Account Manager

Job not on LinkedIn

🔥 5 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Logo of EverCommerce

EverCommerce

1001 - 5000 employees

Founded 2016

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2019-07

Healthcare • Consulting • Logistics

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Build and manage a pipeline of payments opportunities within the existing Timely customer base • Proactively engage customers through calls, emails and follow-ups • Identify customer needs and recommend Timely Pay and Terminals solutions • Communicate the value of payments products and how they support business growth • Manage opportunities from initial conversation through conversion • Build trusted relationships supporting long-term customer success • Collaborate with Sales, Customer Success and other teams to achieve payments growth targets

🎯 Requirements

• Experience in account management, sales or a similar customer-facing commercial role • Strong communication and relationship-building skills • Proactive, self-motivated approach with a passion for achieving targets • Confidence engaging customers, understanding their needs and presenting solutions • Ability to manage multiple opportunities and priorities in a fast-paced environment • Experience using CRM systems and digital tools • Collaborative mindset, genuine curiosity and customer-first approach • Understanding of the hair and beauty industry would be a bonus • Must be legally entitled to work in Australia

🏖️ Benefits

• Additional annual leave • Flexible work from home or the office • Professional development budget • Annual wellness allowance • Inclusive recruitment accommodations • Equal opportunity and diversity commitment

Apply Now

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