Delivery Manager

🔥 2 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pinnacle Group, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏢 Enterprise

👥 HR Tech

🤝 B2B

Enterprise • HR Tech • B2B

Pinnacle Group, Inc. is a leading provider of contingent workforce solutions, specializing in Managed Services (MSP), Vendor Management Software (VMS) implementation, and payrolling services. As a diversity-driven, VMS-agnostic service provider, Pinnacle Group delivers scalable workforce solutions globally, ensuring cost savings, attrition reduction, and compliance for its clients. With a strong focus on strategic services, Pinnacle has partnered with Fortune 500 companies to optimize their workforce management, achieving 100% supplier payment accuracy. The company is Latina-owned and is recognized for its commitment to supplier diversity and innovative workforce strategies.

📋 Description

• Manage day-to-day operations, including requisition prioritization, submittal quality, and candidate pipeline development • Serve as the SPOC for recruiter support and delivery challenges within assigned accounts • Ensure high performance on monthly/quarterly/annual scorecards and achieve top supplier performance with the Client and/or MSP • Ensure delivery compliance with client/MSP program requirements including SLAs and KPIs • Collaborate with PTR Global Enterprise & Strategic Account Directors and Client Partners to ensure alignment on scorecard objectives • Analyze delivery metrics and performance data to drive continuous improvement and ensure compliance with program requirements • Establish and maintain consistent relationships with current clients and/or MSP contacts • Build and maintain strong working relationships with client and/or MSP program contacts and key procurement stakeholders • Ensure recruiter adherence to best practices for sourcing, screening, and candidate engagement • Lead and coach Recruiting Manager(s) to meet delivery goals across assigned VMS/MSP accounts • Provide input on recruiter training needs and participate in onboarding and upskilling initiatives

🎯 Requirements

• 3–5 years of experience leading recruiting teams within IT staffing, with a focus on VMS/MSP-supported accounts • Proven ability to develop and maintain strong, trust-based relationships with MSP/Procurement contacts to increase requisition flow, gain program insight, and enhance supplier positioning • Strong understanding of Vendor Management Systems (e.g., Beeline, Fieldglass) and MSP program operations • Skilled in coaching recruiters, prioritizing requisitions, and ensuring submittal quality and compliance • Excellent communication, organizational, and data-driven decision-making skills in fast-paced staffing environments