Government Renewal Account Manager – Remote

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Logo of Pitney Bowes

Pitney Bowes

10,000+ employees

Founded 1920

☁️ SaaS

🏢 Enterprise

🚗 Transport

SaaS • Enterprise • Transport

Pitney Bowes is a technology-driven company that provides SaaS shipping solutions, mailing innovation, and financial services to clients worldwide, including more than 90 percent of the Fortune 500. It caters to a range of clients from small businesses to large enterprises and government entities, helping them reduce the complexity of sending mail and parcels. Pitney Bowes combines cutting-edge technical solutions with client services, engineering, finance, and warehouse operations to offer comprehensive support and innovation in digital commerce.

📋 Description

• Generate, upgrade, and manage the portfolio of our existing government business base through outbound calling (no cold calling involved) • Adapt to situations that require a strong sales aptitude, follow-up on leads, use effective selling systems and techniques to help probe, present and close sales with existing government clients • Work with decision maker to address current needs, resolve issues related to their existing lease agreements, or right size solutions • Overcome plausible objections by positioning program benefits, features, and the company’s value proposition • Partner with internal teams to resolve all errors and client escalations • Identify and implement changes needed to improve performance • Raise the bar for yourself, your team, and the client

🎯 Requirements

• Preferred experience working with Government, NGO, Non-Profit accounts • 1+ years of experience executing outbound client calls to consult, assess needs, and recommend appropriate products and services • Ability to overcome objections effectively to close the sale • History of consistent and strong follow-up on sales opportunities through phone, fax, and email correspondence to answer questions and provide marketing materials using customized software • Confidently initiate outbound sales calls • Mastery of Customer Relationship Management (CRM) tools - i.e. Sales Force, etc., - to effectively plan and document sales activities, document customer information, campaign management, account development, pipeline adds and forecasting

🏖️ Benefits

• Comprehensive benefits globally (PB Benefits and Wellbeing Programs)

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