Account Manager – East

Job not on LinkedIn

🕒 March 4

🦌 Connecticut, Maine, +5 more states – Remote

🦌 Connecticut – Remote 🦞 Maine – Remote 🗻 New Hampshire – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote ⚓ Rhode Island – Remote 🍁 Vermont – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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Pivot + Edge

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

☁️ SaaS

🤝 B2B

Recruitment • SaaS • B2B

Pivot + Edge is a company dedicated to simplifying the hiring process for startups, specifically targeting Seed and Series-A companies. They provide a cost-effective, fixed-price recruitment service as an alternative to traditional recruitment agencies, aiming to significantly reduce recruitment costs for their clients. With their Inside-Out strategy, Pivot + Edge offers a fractional hiring team and recruiting infrastructure to help startups attract, engage, and hire the right talent. The company focuses on amplifying employer brands and equipping startups with the necessary recruitment tools and training to sustain long-term hiring success. They emphasize a scalable approach to building a talent pool and improving employee retention. Pivot + Edge positions itself as an integral 'in-house' talent acquisition engine for growing startups.

📋 Description

• Communicating with clients by phone, through email and face-to-face to ensure their needs are understood and addressed. • Building strong client relationships to maintain old business and acquire new customers. • Conduct high-level technical discussions with engineering to increase new opportunities. • Can obtain program information from a customer to manage production pipeline (supply & demand) or new business opportunity. • Collaborating with various internal departments to ensure they fulfill all customer requests. • Resolving complaints and keeping track of all processes that pertain to the client’s desires. • Acting as the client’s representative in a firm to ensure their demands are met with a focus on improving the customer experience. • Collecting and analyzing data concerning consumer behavior to understand changing needs. • Engage proactively with current customers to identify and pursue additional sales opportunities across various offerings. • Provide first-level technical support to customers, including troubleshooting product-related issues and escalating complex cases to engineering. • Conduct technical presentations or demos for customers to explain product features and capabilities. • Understand semiconductor supplier and customer market environment including acquisitions to maintain Macnica’s position in a distribution market.

🎯 Requirements

• Bachelors degree in related study or equivalent workplace experience • 2-7 years professional sales experience • Competent and comfortable in selling Solutions and engaging at Sr. Leadership and C-Suite within customers • Ability to summarize all business opportunities both verbally and in writing. • Ability to manage all internal/external email, phone call, or message without delay to keep our position strong in timely & professional manner. • Proven ability to build and maintain strong relationships with clients, ensuring satisfaction and long-term engagement. • Comfortable working across departments to coordinate and fulfill customer needs. • Excellent organizational skills with the ability to manage multiple accounts, deadlines, and travel commitments. • Ability to advocate for customer needs internally while balancing company goals. • Comfortable in a fast-paced, evolving environment with frequent travel and shifting priorities.

🏖️ Benefits

• 15 days of vacation, plus 12 days of national holidays • 40 hrs. of paid sick time off • Health, dental, and vision insurance • 401 (k) with company matching • HSA/ FSA