Senior Marketing Operations Manager – Platform, Automation

🕒 May 5

🐊 Florida, Illinois, +6 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $85k - $95k / year

⏰ Full Time

🟠 Senior

⚙️ Marketing Operations

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PLOS

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

🤝 Non-profit

🔬 Science

Education • Non-profit • Science

PLOS is a non-profit organization on a mission to drive open science forward with measurable, meaningful change in research publishing, policy, and practice. Building on a strong legacy of pioneering innovation, PLOS continues to be a catalyst, reimagining models to meet open science principles, removing barriers and promoting inclusion in knowledge creation and sharing. They cover all scientific disciplines with a focus on fundamental and applied research across life, health, sustainability, engineering, and technology, ensuring that research outputs are rigorous, reliable, and accessible to all.

📋 Description

• Lead the architecture, implementation, and optimization of marketing workflows, appropriate use of lead scoring models, automations, and nurture programs in HubSpot. • Own platform integrations between HubSpot and tools such as Google Ads, LinkedIn, social media, and other marketing platforms. • Collaborate with the Reporting, Insights & Analysis Manager to ensure structures, systems, and tagging support accurate reporting and attribution. • Supports the Reporting & Insights Manager with data accessibility, cleanliness, and technical enablement. • Partner with the Senior Marketing Operations Manager (Digital) and their team to ensure seamless automation and triggered communications across email, web, social, and advertising. • Maintain high data hygiene standards, governance, and compliance with privacy regulations (e.g., GDPR, CAN-SPAM). • Define and document best practices and operational processes for marketing systems use. • Evaluate and implement new HubSpot features and third-party integrations to improve marketing performance and operational efficiency. • Support training, onboarding, and platform enablement across the marketing and communications team. • Manage and support the Email Marketing Manager to deliver their responsibilities, coaching them and developing them.

🎯 Requirements

• Bachelor’s degree in Marketing, Data Analytics, or a related field; or equivalent experience • Deep marketing experience and advanced expertise in HubSpot. • Proven track record of developing scalable marketing automation and lead management systems. • Strong understanding of marketing data structure, lead lifecycle, segmentation, and attribution. • Technical aptitude in APIs, tagging strategies, and automation workflows. • Excellent collaboration skills with both technical and non-technical teams. • Detail-oriented with strong documentation and project management capabilities. • Experience managing complex lead flows and attribution modeling.

🏖️ Benefits

• 401k with employer match • Employee sponsored health, dental and vision insurance (Dental and Vision 100% employer paid) • Paid Vacation, 11 public holidays and sick leave • Parental leave • Birthday and three winter holidays days off • Short term and long term disability insurance • 2 days paid time off for volunteering per year • Fully remote work environment with stipend on joining for home office • Private medical insurance • Life assurance • Income protection • Personal accident insurance • Pension with up to 10% employer match • 25 days holidays, market competitive Maternity and Paternity leave • Birthday and three winter holidays days off • 2 days paid time off for volunteering per year • Fully remote work environment with stipend on joining for home office