Customer Support Agent, Spanish, English

Job not on LinkedIn

🕒 August 21

🇧🇬 Bulgaria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Plus500™

WebsiteLinkedInAll Job Openings

201 - 500 employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Plus500™ is a global multi-asset fintech group that provides trading services on a variety of financial instruments including CFDs, shares, Futures, and Options on Futures through its proprietary technology platforms. The company is listed on the London Stock Exchange and is part of the FTSE 250 index, signifying its status as a significant player in the financial services sector. Plus500 offers access to over 2,500 financial instruments across more than 50 countries and maintains operations in various global markets, promoting responsible trading practices with sophisticated risk management tools.

📋 Description

• Provide technical and financial support to customers via email and live chat • Assist with software installation, account registration, and platform operations • Research and resolve client queries to ensure full satisfaction and case completion • Verify request details to maintain high standards of security and accuracy • Educate users on the company’s financial instruments and diverse trading services • Collaborate with team members to improve a product used by thousands worldwide

🎯 Requirements

• Fluency in Spanish and English (written and verbal) • Strong computer literacy and excellent typing skills for efficient communication • Analytical thinking and the ability to prioritize tasks with minimal supervision • Willingness to work on a rotating schedule to support global operations • Finance background or prior customer service experience is a plus

🏖️ Benefits

• Competitive Compensation: A salary and benefits package that rewards excellence • Additional health insurance • Sports card • Food vouchers • Subsidized yearly transport card • A special birthday gift to mark your day • Career development opportunities • Flexible working arrangements within a dynamic, global fintech team