Program Management Manager

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $121.9k - $182.9k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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Point32Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

🤝 Non-profit

🧘 Wellness

Healthcare Insurance • Non-profit • Wellness

Point32Health is a leading nonprofit health and well-being organization that provides health coverage and services for individuals at all life stages. Through its family of companies, including Harvard Pilgrim Health Care and Tufts Health Plan, Point32Health offers a variety of health plans, programs, and services encompassing medical, pharmacy, wellness, and behavioral health. Point32Health is committed to health equity and has been recognized for its inclusive practices, earning distinctions in areas such as health equity, disability inclusion, and LGBTQ+ workplace inclusion. With a focus on innovative solutions and high-quality coverage, Point32Health strives to create a better healthcare experience for its members and communities.

📋 Description

• Overall program ownership and management of key programs, focusing on both short-term initiatives and long-term strategic direction and objectives for the programs. • Development, implementation, and oversight of the Program including but not limited to leading interpretation and implementation of new regulatory guidance and prepare, providing consultation to staff on compliance issues and processes and coordinating responses for all internal and external activities across LOBs. • Oversees all activities and responsibilities of the quality team including but not limited to Manages the design/development, implementation, evaluation, and report writing of quality improvement programs and projects • Collaborates with business partners to conduct secondary research and to design and implement qualitative and quantitative analysis as needed. • Formulates findings, draws conclusions, makes recommendations for action and works with stakeholders to document the findings and reports based on the data. • Responsible for the timely completion of all activities and final deliverables that meet requirements for the QI programs. • Leads the major Program for the department and organization including collaborating with colleagues across the organization, participating as a member of organization Parity Core team, leading the implementation of organization wide parity champion program. • Leads regular cross functional informational or working meetings, including effective agenda planning, facilitation, and tracking/follow up on deliverables until closed. Meetings include, but not limited to, Business Stakeholders and Operations Working team. • Other duties and projects as assigned.

🎯 Requirements

• Bachelor’s Degree required • Master’s degree preferred • PMP Certification preferred. PMP eligibility required. • 8-10 years' business or industry experience. • 5-8 years of program management experience, including leading significant cross-functional, high-level initiatives. • Using knowledge of company, able to resolve most roadblocks to program progress. • Able to operate in a matrixed environment. • May need to coordinate the participation of other internal contacts to develop and or maintain programs. • Able to navigate political issues using advanced organizational knowledge. • Is an effective advocate for program, and negotiates/leads others both internally and externally to participate in the program. • May be required to coach/mentor less experienced program managers and effectively lead in a matrixed environment. • Proactively identifies conflict/integration issues and leads team members to parse/synthesize issues of the highest complexity. • Able to identify risk out of the larger picture and has a proven ability to accurately estimate and plan resource usage. • Able to identify and make decisions that serve the best interests of Point32Health. • Detailed content knowledge of the specific program. • Must be able to converse and lead dialogue on the subject with minimal direction; advanced training in the field related to the program is preferred. • Ability to thrive in a matrix-management, hands-on environment that demands a consultative approach and solutions that span multiple environments in a business area. • Outstanding communication and relationship management skills required, including the ability to effectively manage difficult group dynamics to effectively reach a positive outcome. • Excellent human resource management skills, ability to oversee team of program managers as part of the overall program.

🏖️ Benefits

• Medical, dental and vision coverage • Retirement plans • Paid time off • Employer-paid life and disability insurance with additional buy-up coverage options • Tuition program • Well-being benefits • Full suite of benefits to support career development, individual & family health, and financial health