Solutions Architect

October 20

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poolside

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Artificial Intelligence • Enterprise

poolside is a frontier AI lab and enterprise platform that builds and deploys foundation models, multi-agent systems, and developer-facing tools focused on automating complex software work. The company specializes in on-prem and VPC deployments, security-first integrations, governance, and connectors to enterprise data sources so organizations can run agents and models inside their own boundaries. Poolside embeds research and engineering with customers to deliver outcome ownership, risk controls, and measurable business impact while advancing toward AGI by starting in high-consequence software environments.

51 - 200 employees

Founded 2023

🤖 Artificial Intelligence

🏢 Enterprise

📋 Description

• Be the liaison between our Enterprise customers and our Cloud Engineers • Solution Architects onboard new customers to ensure that customers are able to install, manage and monitor poolside's platform • Work with customers to deliver a scalable poolside product by customizing the deployment scripts to fit specific customer infrastructure requirements • Use your expertise and customer knowledge, to support the engineering team to design and implement, performant, secure, and scalable solutions while building a standard poolside platform

🎯 Requirements

• Collaborate with customers to adapt the cloud architecture to the customer reality while ensuring high availability, scalability, and security • Create and maintain comprehensive documentation for architectures, configurations, procedures, and customer interactions • Lead the troubleshooting and resolution of complex technical issues, providing timely and effective solutions • Comfortable with distributed systems • Data pipelines, distributed processing, fault tolerance, performance optimization • Message queues, event-driven architectures, e.g. Kafka, Google pub/sub • Clouds: managed services, storage. GCP, AWS, Azure • Experience with developer experience tools • Worked on CI/CD pipelines • Worked with containerization in production environments • Programming languages • Experience in either Go, Ruby or Python (we're open to people from other languages) is a plus • Other relevant tools/experience • DevOps: Git, Docker, k8s, Terraform, baremetal • Monitoring and alerting (Grafana, Prometheus, Datadog)

🏖️ Benefits

• Fully remote work & flexible hours • 37 days/year of vacation & holidays • Health insurance allowance for you and dependents • Company-provided equipment • Wellbeing, always-be-learning and home office allowances • Frequent team get togethers • Great diverse & inclusive people-first culture