Virtual Assistant

🕒 September 29

🇮🇳 India – Remote

💵 ₹1.1M - ₹1.3M / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 38%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 45 days.
• Jobs at this company usually fill in 26 days.
• Reposted once.
• 50 open roles for a team of 52.

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PORCH 💚

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2022

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

PORCH 💚 is a next-generation insurance company that provides comprehensive software and services to various home service industries. It streamlines interactions for home professionals, utility customers, realtors, and homeowners by offering tools for inspections, moving, mortgage processes, and home maintenance. Through its partnerships, Porch enhances the home buying experience by simplifying service requests, onboarding new customers for warranty and insurance companies, and assisting with home improvement projects.

📋 Description

• Field incoming calls, texts, and emails for supported home inspection companies • Answer client questions and provide price quotes • Sell customers on booking a home inspection • Schedule home inspection appointments by collecting and entering details into booking software • Respond to general office correspondence via email, text, and voicemail • Provide a great customer experience • Keep inspection companies' calendars busy • Work across multiple systems, customer scenarios, and communication channels • Complete a two-month training period with required overlap with U.S. CDT business hours

🎯 Requirements

• 4 years in Customer Service roles • 2 years in Executive Assistant (or equivalent) roles • 2 years in Remote positions • English speaking is a must • Ability to accurately enter notes, data, and client information • Ability to navigate websites and standard software applications • Strong digital communication skills (email, chat, text, etc.) • Ability to multitask across multiple systems, customer scenarios, and communication channels • Clear and effective communication in the client's native tongue • Detail-oriented, accurate, and committed to following defined processes/SOPs • Good judgment and decision-making abilities • Strong computer skills • Quiet workspace • Internet connection of at least 30 Mbps download and 10 Mbps upload • Availability for full and ongoing overlap with Porch's U.S. CDT business hours during training and post-training

🏖️ Benefits

• Medical insurance • Accident insurance • Retiral benefits • 12 company-paid holidays • 2 flexible holidays • Privilege/earned leave • Casual/sick leave • Paid maternity and paternity leaves • Weekly wellness events • Night Shift Allowance applicable in line with company policy • Comprehensive coverage for health, life, and financial well-being

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