Virtual Assistant

🔥 3 minutes ago

🇮🇳 India – Remote

💵 ₹1.1M - ₹1.5M / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PORCH 💚

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2022

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

PORCH 💚 is a next-generation insurance company that provides comprehensive software and services to various home service industries. It streamlines interactions for home professionals, utility customers, realtors, and homeowners by offering tools for inspections, moving, mortgage processes, and home maintenance. Through its partnerships, Porch enhances the home buying experience by simplifying service requests, onboarding new customers for warranty and insurance companies, and assisting with home improvement projects.

📋 Description

• Field incoming calls, texts, and emails for supported companies • Answer client questions and provide price quotes • Sell customers on booking home inspections • Schedule home inspection appointments • Collect and enter appointment details into booking software • Respond to office correspondence via email, text, and voicemail • Provide a great customer experience • Act as the front desk for inspection companies • Keep client calendars busy through appointment booking

🎯 Requirements

• 4 years in Customer Service roles • 2 years in Executive Assistant (or equivalent) roles • 2 years in Remote positions • English speaking is a must • Ability to accurately enter notes, data, and client information and navigate websites and standard software applications • Strong digital communication skills (email, chat, text, etc.) • Ability to multitask across multiple systems, customer scenarios, and communication channels • Clear and effective communication in the client's native tongue • Detail-oriented, accurate, and committed to following defined processes/SOPs • Good judgment and decision-making abilities • Strong computer skills • Quiet workspace • Internet connection of at least 30 Mbps download and 10 Mbps upload • Availability for full and ongoing overlap with Porch's U.S. CDT business hours: 7:00 PM IST–3:00 AM IST during training and 9:30 PM IST–5:30 AM IST post-training

🏖️ Benefits

• Medical insurance • Accident insurance • Retiral benefits • 12 company-paid holidays • 2 flexible holidays • Privilege/earned leave • Casual/sick leave • Paid maternity and paternity leaves • Weekly wellness events • Night Shift Allowance applicable in line with company policy • Comprehensive coverage for health, life, and financial well-being