Strategy & Operations Manager

🔥 13 minutes ago

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Logo of Porter

Porter

1001 - 5000 employees

Founded 2014

📦 Logistics

🏪 Marketplace

🚗 Transport

🔥 Funding within the last year

💰 $25M Venture Round - Porter on 2025-09

Logistics • Marketplace • Transport

Porter is a tech-driven logistics marketplace that connects MSMEs and individual customers with driver partners for on-demand trucks, two-wheelers, and packers & movers services. The company focuses on intracity and intercity goods movement, hyperlocal deliveries, and vehicle rentals (mini trucks, Tata Ace, tempos, 2‑wheelers), using technology to match demand and supply at scale. Porter operates in 30+ Indian cities, serves over 20 lakh MSMEs and 3 lakh Driver Partners monthly, and has completed 20 crores+ successful trips; it recently raised a Series F led by Kedaara Capital and Wellington Management.

📋 Description

• Own high-priority strategic and operational projects end-to-end — scope the problem, pull and analyze the data, form a recommendation, and drive it through to implementation with minimal oversight • Help to identify operational inefficiencies across all Porter functions and develop recommendations to improve the business • Design, run, and analyze tests & experiments across our sales, marketing, and customer success funnels • Dig into the business through data — write SQL queries against production data, build models in spreadsheets, and surface insights that shape strategy across growth, sales, and retention • Support hiring as we grow — working with the founders on team planning and sourcing candidates • Build and improve operational processes, from new-shop data migrations to logistics like terminal fulfillment • Take ownership of recurring operational workstreams — accounting reconciliation reporting, email deliverability analysis, and more technical customer support — freeing up the founding team to focus elsewhere • Report progress and recommendations clearly and directly to the founders

🎯 Requirements

• 4–6 years of experience in management consulting, startup operations/BizOps, or a similarly analytical, high-ownership role • A track record of running projects independently — you can take an ambiguous problem, break it down, and drive it to completion without hand-holding • Proficiency with SQL and genuine comfort querying data to answer your own questions • Advanced spreadsheet skills — you can build a model, run an analysis, and pressure-test the numbers • Hands-on comfort with operational tooling (e.g., HubSpot, Retool, Customer.io); you're not afraid to get technical • Strong analytical and structured problem-solving skills, paired with sound business judgment • Excellent communicator who can synthesize messy work into clear, actionable recommendations • A bias for action and a real ownership mentality — you'd rather ship and iterate than wait for perfect • Comfortable thriving in a small-team, high-ownership startup environment • Genuine interest in building products that serve creative professionals and small businesses.

🏖️ Benefits

• Flexible working hours and a remote-first policy • Flexible PTO • Paid parental leave • Comprehensive health, vision, and dental insurance • Work-from-home stipend • 401K

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