PraxisConcierge
1 - 10 employees
Founded 2020
âď¸ Healthcare Insurance
âď¸ SaaS
đ¤ Artificial Intelligence
Healthcare Insurance ⢠SaaS ⢠Artificial Intelligence
PraxisConcierge is a digital telephony assistant designed to streamline communication in medical practices by managing patient inquiries and appointments automatically. By integrating seamlessly with existing practice management software, it reduces stress at the reception by efficiently categorizing and processing patient requests, allowing medical staff to focus more on patient care. The service aims to improve patient satisfaction through reliable and accessible communication, operating in multiple languages and processing millions of inquiries monthly.
Customer Success Manager
Job not on LinkedIn
đĽ 8 minutes ago
đŁď¸đŠđŞ German Required
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PraxisConcierge
1 - 10 employees
Founded 2020
âď¸ Healthcare Insurance
âď¸ SaaS
đ¤ Artificial Intelligence
Healthcare Insurance ⢠SaaS ⢠Artificial Intelligence
PraxisConcierge is a digital telephony assistant designed to streamline communication in medical practices by managing patient inquiries and appointments automatically. By integrating seamlessly with existing practice management software, it reduces stress at the reception by efficiently categorizing and processing patient requests, allowing medical staff to focus more on patient care. The service aims to improve patient satisfaction through reliable and accessible communication, operating in multiple languages and processing millions of inquiries monthly.
đ Description
⢠Guiding new practices through the onboarding process ⢠Managing clients across the entire customer lifecycle ⢠Building relationships and serving as the main point of contact ⢠Proactively identifying issues and providing support ⢠Working closely with Support, Development, and Sales teams
đŻ Requirements
⢠Experience in Customer Success, Key Account Management, or a comparable role ⢠Knowledge of the healthcare sector ⢠Strong communication skills ⢠Proactive, hands-on mentality ⢠Willingness to learn & growth mindset ⢠Proficiency in German
đď¸ Benefits
⢠Attractive package of fixed and performance-based compensation ⢠Open, curious team with diverse skills and personalities
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