Implementation Manager

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🕒 May 12

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Premier Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

Healthcare Insurance • Consulting • Artificial Intelligence

Premier Inc. is a leading healthcare improvement organization that focuses on revolutionizing the healthcare industry through innovative solutions. They offer a wide range of services including group purchasing, technology, consulting, advocacy, and solutions for supply chain, quality improvement, pharmacy, and population health. Premier Inc. leverages data analytics, applied sciences, and artificial intelligence to drive decisions and generate real-world outcomes. Their mission is to transform healthcare and maximize value-based care, aiming to improve quality, safety, and better manage costs in health systems. The company's collaborative approach and partnership with healthcare providers enable them to deliver measurable results and influence healthcare policies.

📋 Description

• Implementation Manager is responsible for the overall technical project execution of installing Stanson’s AI-driven products • Act as primary point of contact between customer and Stanson during installation; ensure customer satisfaction with implementation and escalate issues when appropriate • Manage multiple customer implementations concurrently, meeting timelines established in project plans • Collaborate and effectively communicate project and technical information to internal Stanson teams and client teams • Provide subject matter expertise on how Stanson products function and integrate with client EHR systems • Investigate issues and troubleshoot technical challenges • Provide ongoing support and maintenance for existing client base • Maintain effective lines of communication among internal and client stakeholders • Assist with technical implementation and troubleshooting of internal projects and initiatives as needed

🎯 Requirements

• 5 or more years of relevant experience in the healthcare industry • Ability to troubleshoot technical issues and own their resolutions • Ability to manage multiple client relationships simultaneously • Ability to interact well with customers / strong customer support ethic • Proven success in information systems implementation and support • Prior experience implementing or supporting the Epic or Cerner software systems (e.g. Epic certification, Cerner clinical application build, etc.) • Prior experience implementing products with AI-driven models • Bachelor’s Degree

🏖️ Benefits

• Health, dental, vision, life and disability insurance • 401k retirement program • Paid time off • Participation in Premier’s employee incentive plans • Tuition reimbursement and professional development opportunities