
10,000+ employees
Founded 1908
⚕️ Healthcare Insurance
🤝 Non-profit
Healthcare Insurance • Non-profit
Presbyterian Healthcare Services is an integrated, nonprofit healthcare system based in New Mexico that operates hospitals, urgent care clinics, specialty and primary care practices, virtual care (VirtualPRES), and health insurance plans. The organization provides a broad range of clinical services—including neuroscience, transplant, cancer care, surgery, behavioral health, and home health—while also running community health and charitable programs (financial assistance, community support, and partnerships with medical education). It offers individual, Medicaid, Medicare Advantage, and employer health plans, plus patient tools (MyChart/myPRES), billing support, and commitment to access and quality across the state.
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10,000+ employees
Founded 1908
⚕️ Healthcare Insurance
🤝 Non-profit
Healthcare Insurance • Non-profit
Presbyterian Healthcare Services is an integrated, nonprofit healthcare system based in New Mexico that operates hospitals, urgent care clinics, specialty and primary care practices, virtual care (VirtualPRES), and health insurance plans. The organization provides a broad range of clinical services—including neuroscience, transplant, cancer care, surgery, behavioral health, and home health—while also running community health and charitable programs (financial assistance, community support, and partnerships with medical education). It offers individual, Medicaid, Medicare Advantage, and employer health plans, plus patient tools (MyChart/myPRES), billing support, and commitment to access and quality across the state.
• Ensure patient confidentiality and excellent customer service standards are met and exceeded • Maintains thorough knowledge of workflow processes and daily operations within the Health Information Management department and Horizon Patient Folder • Communicates necessary information to maintain staff in alignment with organizational vision, values and strategies • Liaison to the Manager and Supervisor • Responsible for orienting and training new staff • Responsible for maintaining accurate, complete, and timely record processing throughout the Health Information Department • Maintains and encourages appropriate productivity and quality standards for Medical Records personnel • Maintains and monitors Physician suspension log detailing all known suspension issues related to medical record completion • Recommends appropriate action plans where appropriate • Monitors productivity and quality of work performed within the McKesson Electronic Medical Record in relation to record processing and completion • Ensures compliance with CMS, JCAHO, PHS Policies and Medical Staff CMS/JCAHO standards and regulations • Maintains reports, records and statistics • Models effective performance levels and appropriate behavior in alignment with organizational/departmental expectations • Distributes and prioritizes work equitably to staff members • Demonstrates skills at problem resolution and acts as a resource for staff dealing with problems. • Supports established objectives for customer response on retrieving medical information to internal/external providers • Supports established productivity objectives for all duties within the Health Information Management department
• High School graduate, (G.E.D.) is required • Associates degree or 2-3 years post-secondary education required but experience in lieu of education may be substituted in accordance with organizational practice • Two to four years relevant experience, with at least two years experience working in Health Information Management, acute care hospital environment required. • Must be proficient in all areas the Health Information Department
• medical • dental • vision • short-term and long-term disability • group term life insurance • other optional voluntary benefits • Employee Wellness rewards program
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