Copilot Enablement & Training Specialist

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📚 Learning and Development

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Presidio

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

🤖 Artificial Intelligence

🔒 Cybersecurity

💰 Private equity on 2011-05

B2B • Artificial Intelligence • Cybersecurity

<Presidio> is a global technology services and solutions provider that designs, implements, and manages agile, secure digital platforms for enterprise customers. It helps organizations accelerate digital transformation through cloud migration and management, AI and data engineering, cybersecurity, networking and infrastructure, collaboration, and managed lifecycle services. Presidio also offers procurement, financing and consumption models, industry-specific solutions, and operational support for regulated and public sector clients.

📋 Description

• Deliver engaging, customer-facing training sessions on Copilot for Microsoft 365 and its use within the Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Teams) • Teach end users practical, role-relevant ways to use Copilot to improve productivity in their daily work • Train customers on the purpose and use of personal agents in Microsoft Copilot for Microsoft 365, including how individuals can create and apply agents to streamline their own workflows • Develop and refine training materials, demos, and quick-reference guides that make AI tools approachable for non-technical audiences • Build and maintain working familiarity with Microsoft Copilot, Copilot for Microsoft 365, Copilot Studio, Microsoft Cowork, Claude Cowork, and Google Gemini, and be able to speak to their capabilities and appropriate use cases • Field and answer end-user questions during and after training, adapting explanations to different skill levels • Gather feedback from sessions to continuously improve content and delivery • Stay current on new features and updates across the Microsoft Copilot ecosystem and other AI productivity tools • Collaborate with internal delivery and solutions teams to align training with customer needs • Travel occasionally to customer sites to deliver in-person training and enablement • Other duties as assigned

🎯 Requirements

• Bachelor's degree or equivalent experience and/or military experience • 2+ years of experience in a customer-facing, training, enablement, or end-user support role (technology environment preferred) • Working familiarity with Microsoft 365 and the Office suite (Word, Excel, PowerPoint, Outlook, Teams) • Genuine interest in AI productivity tools and a willingness to continuously learn new platforms • Comfortable and relaxed presenting to live audiences of varying technical skill • Excellent verbal communication skills—articulate, clear, and able to explain technical concepts in everyday language • Approachable, easygoing demeanor with strong interpersonal skills • Good organizational skills and attention to detail • Willingness and ability to travel occasionally to customer sites as needed • Must be a US Citizen • Ability to obtain Government Security Clearance

🏖️ Benefits

• Health insurance • Flexible working hours • Professional development opportunities • Paid time off • Opportunities for growth