Managed Services Resource Manager

🕒 May 16

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Logo of Presidio

Presidio

1001 - 5000 employees

🤝 B2B

🤖 Artificial Intelligence

🔒 Cybersecurity

💰 Private equity on 2011-05

B2B • Artificial Intelligence • Cybersecurity

<Presidio> is a global technology services and solutions provider that designs, implements, and manages agile, secure digital platforms for enterprise customers. It helps organizations accelerate digital transformation through cloud migration and management, AI and data engineering, cybersecurity, networking and infrastructure, collaboration, and managed lifecycle services. Presidio also offers procurement, financing and consumption models, industry-specific solutions, and operational support for regulated and public sector clients.

📋 Description

• Drive strategic allocation and optimization of internal talent pool • Maintain a real-time view of resource availability, capacity, and utilization • Proactively identify under- and over-utilization trends and recommend corrective actions • Build and maintain a skills inventory database • Partner with project managers and delivery leads to forecast resource demand • Champion an 'internal first' staffing philosophy • Work with HR and talent acquisition to define thresholds for external hiring • Act as the primary liaison between project/delivery teams, people managers, HR, and leadership • Manage relationships with staffing vendors, contractors, and contingent workforce partners • Develop and maintain resource utilization dashboards and reports

🎯 Requirements

• Bachelor's degree or equivalent work experience • 5+ years of experience in resource management, workforce planning, or delivery operations • Must be a US Citizen • Demonstrated experience managing resources across multiple functions: technical, project management, and operations • Data-driven mindset with experience building utilization reports and capacity forecasts • Exceptional interpersonal and negotiation skills • Ability to handle sensitive workforce conversations with discretion and empathy

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities

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