Prestige Travel Agency by Mich
1 - 10 employees
👥 B2C
🛍️ eCommerce
B2C • eCommerce
Prestige Travel Agency by Mich is an independent travel agency operated by an individual contractor affiliated with Archer Travel Service and Evolution Travel. The agency provides consumer travel booking services, supports independent agents (agent registration, login, and tech support), and offers branded travel sites for clients and agents. It is a registered Seller of Travel in multiple U. S. states and handles customer service and bookings for leisure travelers.
Customer Service Representative – Travel
🕒 March 1
🗣️🇪🇸 Spanish Required
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Prestige Travel Agency by Mich
1 - 10 employees
👥 B2C
🛍️ eCommerce
B2C • eCommerce
Prestige Travel Agency by Mich is an independent travel agency operated by an individual contractor affiliated with Archer Travel Service and Evolution Travel. The agency provides consumer travel booking services, supports independent agents (agent registration, login, and tech support), and offers branded travel sites for clients and agents. It is a registered Seller of Travel in multiple U. S. states and handles customer service and bookings for leisure travelers.
📋 Description
• Respond promptly and professionally to customer inquiries via phone, email, and messaging platforms • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests • Provide accurate and timely information about destinations, travel requirements, and agency policies • Coordinate booking details and confirm itineraries to ensure accuracy and customer satisfaction • Proactively follow up with clients before and after travel to ensure a positive experience • Address customer concerns or issues with empathy, professionalism, and a solutions-oriented approach • Maintain accurate documentation and update reservation systems as needed
🎯 Requirements
• Excellent verbal and written communication skills • Customer service experience (travel, hospitality, or related experience preferred) • Strong organizational skills and attention to detail • Comfortable using technology and willing to learn new reservation systems and platforms • Reliable, proactive, and able to manage multiple customer requests efficiently • Genuine interest in travel and in helping clients plan memorable experiences
🏖️ Benefits
• 100% remote work environment • Flexible scheduling options • Opportunities for professional growth within the company • Access to travel industry-related benefits and discounts • Supportive team culture with ongoing training and development
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