Billing Specialist

🔥 46 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

👻 Ghost score 13%

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Logo of Prime System Solutions

Prime System Solutions

51 - 200 employees

Founded 2023

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Prime System Solutions is a prominent IT service provider specializing in talent sourcing solutions, software development, and data analytics using Power BI. With over 15 years of experience in managing complex IT infrastructures, the company emphasizes customized solutions that enhance business capabilities and operational efficiency. By leveraging a global talent pool and advanced technology, Prime System Solutions is dedicated to driving innovation and helping clients achieve long-term success.

📋 Description

• Follow standards and processes that produce predictable client results • Review contractual agreements, billing terms, payment schedules, and invoicing requirements • Create and send accurate, timely invoices in accordance with contracts, accounting standards, and regulations • Invoice ancillary charges outside signed contract scope, including T&M work and hardware/software resales • Manage billing schedules and ensure timely invoicing and payment receipt • Resolve billing discrepancies and disputes with customers, internal teams, and external stakeholders • Maintain billing records, including invoices, payments, billing-term changes, and schedule changes • Support financial reporting by preparing reports and analyses related to contractual billing and revenue recognition • Maintain accurate, real-time timesheets • Escalate complicated issues to senior resources or appropriate teams • Participate in team huddles, L10 meetings, one-on-one meetings, and other team meetings • Attend required training and team meetings • Assist team members and collaborate across departments to maximize client satisfaction • Maintain clear communication with clients and colleagues • Provide feedback to improve processes and procedures • Provide or facilitate timely responses and guidance to client requests • Maintain documentation, processes, and standards through change management processes • Maintain in-depth knowledge of offered products and services

🎯 Requirements

• Equipment ready (laptop, headset, etc.) • Attention to detail regarding contract terms, pricing, and payment schedules • Strong numerical skills for calculations, account reconciliation, and financial data management • Familiarity with basic math and accounting principles • Analytical thinking to interpret complex contractual terms and conditions • Proficiency with billing software and systems • Familiarity with accounting software and billing platforms is advantageous • Effective communication skills • Strong organization and time management skills • Problem-solving and critical-thinking skills • Familiarity with contract terminology, billing terms, and pricing structures • Strong customer service skills • At least 3 years of recent experience in the IT industry as a Billing Specialist or in a similar role • Comfortable working EST timezone hours • Applicants must be comfortable with a 3-month contract period • Applicants must be available for Eastern Timezone night-shift hours in the Philippines

🏖️ Benefits

• 100% Remote Work • Paid Leave, starting upon regularization • HMO Benefits, as soon as regularized • Government-mandated benefits, including SSS, PhilHealth, and Pag-IBIG • Fun & Collaborative Culture • Full-time employment with government-mandated contributions and benefits • Background check completed before the job offer stage

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