Customer Contact Solutions
1 - 10 employees
🤝 B2B
👥 B2C
👥 HR Tech
B2B • B2C • HR Tech
Customer Contact Solutions is a company that focuses on providing flexible remote work opportunities in customer service and call center roles. Founded by Lady Michelle Moore, the company aims to support individuals facing career transitions by offering roles such as Donation Specialist Agent and Customer Experience Agent. With a focus on work-life balance, they allow participants to choose their own schedules and work from home, facilitating personal and professional growth.
Donation Call Specialist
Job not on LinkedIn
🕒 April 3
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Customer Contact Solutions
1 - 10 employees
🤝 B2B
👥 B2C
👥 HR Tech
B2B • B2C • HR Tech
Customer Contact Solutions is a company that focuses on providing flexible remote work opportunities in customer service and call center roles. Founded by Lady Michelle Moore, the company aims to support individuals facing career transitions by offering roles such as Donation Specialist Agent and Customer Experience Agent. With a focus on work-life balance, they allow participants to choose their own schedules and work from home, facilitating personal and professional growth.
📋 Description
• Handling inbound and outbound donation-related calls • Engaging donors professionally and respectfully • Accurately entering pledge and donation information • Following compliance and script guidelines • Meeting attendance and performance benchmarks
🎯 Requirements
• High school diploma or GED • 6+ months remote customer service OR 1 year on-site experience • Strong verbal communication skills • Comfortable navigating systems while speaking • Dedicated, quiet home workspace • Windows 11 PC (8GB RAM minimum; 16GB recommended) • USB headset with noise cancellation • Wired high-speed internet (WiFi-only not permitted) • Dual monitors recommended • No MacBooks or Chromebooks
🏖️ Benefits
• Contract pay typically ranges $13–$15/hour depending on campaign and performance.
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