
Travel • Financial services • Employee benefits
Protect Group is a smart customer solutions company that offers a secure, AI-powered platform trusted by over 400 top brands for fully refundable bookings and ancillary services. They cater to various industries including event ticketing, travel, transportation, and financial services, providing products like Refund Protect, Protect Plus, and Salary Protect that enhance customer experiences with dynamic pricing and comprehensive support. Their technology aims to improve customer satisfaction and drive revenue for partners by simplifying the ticket purchase process.
51 - 200 employees
Founded 2015
November 24
🗣️🇨🇳 Chinese Required

Travel • Financial services • Employee benefits
Protect Group is a smart customer solutions company that offers a secure, AI-powered platform trusted by over 400 top brands for fully refundable bookings and ancillary services. They cater to various industries including event ticketing, travel, transportation, and financial services, providing products like Refund Protect, Protect Plus, and Salary Protect that enhance customer experiences with dynamic pricing and comprehensive support. Their technology aims to improve customer satisfaction and drive revenue for partners by simplifying the ticket purchase process.
51 - 200 employees
Founded 2015
• In conjunction with the VP Sales develop and execute a comprehensive sales strategy, including target account lists, detailed sales forecasts, and market penetration plans to consistently achieve and exceed quarterly and annual revenue targets. • Proactively identify, qualify, and secure new high-value business opportunities within all agreed-upon verticals. • Own and manage the entire sales cycle, from initial cold-call and pitch to negotiation, contract finalisation, and successful "go live" handoff to the Partnerships team. • Cultivate and maintain strong, long-term relationships with key decision-makers (C-level, VP of Commercial, Product, and Strategy) in major SEA target accounts. • Monitor and report on local market trends, competitor activities, and specific product needs within SEA’s travel, ticketing, and ancillary service industries to inform company strategy. • Become a subject matter expert on Protect Group's offerings (Refund Protect and Protect Plus), effectively communicating their data-driven value proposition and technical integration requirements to potential partners.
• Fluent Mandarin Chinese (Mandarin/Traditional Chinese) (Mandatory) • Fluent professional working proficiency in English (Mandatory) • Proven track record (minimum of 5 years) in B2B Business Development or Enterprise Sales • Strong commercial understanding and sales experience within one or more key verticals: Airlines, Online Travel Agencies (OTAs), major SEA or regional travel companies, and/or large event/ticketing platforms • Technical Proficiency: Comfortable discussing platform integrations, APIs, and data-driven solutions; proficient with CRM software (e.g., Salesforce) • A highly motivated self-starter with a strong "hunter" mentality, high energy, and a results-focused attitude. • Deeply familiar with and able to navigate the nuances of the SEA business culture to build trust and rapport quickly. • Excellent work ethic and the ability to thrive in a fast-paced, international team environment, comfortable working across different time zones.
• Competitive base salary with a highly attractive uncapped commission structure • A stimulating, inclusive, and collaborative work culture with significant autonomy • The opportunity to be a critical part of a rapidly growing global technology company, focusing on one of the most exciting markets in Southeast Asia. • The ability to shape the company's success and market presence in a high-growth region.
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