Sales Operations Manager

🔥 9 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

👻 Ghost score 10%

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Provenir

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

☁️ SaaS

💳 Fintech

🤖 Artificial Intelligence

SaaS • Fintech • Artificial Intelligence

Provenir is the Decision Intelligence Platform for financial services providers. It offers a low-code, cloud-native SaaS platform that consolidates data, AI models, analytics and decisioning agents into a single governed environment to support credit risk, fraud & identity, compliance, onboarding, customer management and collections. The platform provides real-time, AI-powered decisioning, a data marketplace for identity/fraud/credit data, case management, and tools for deploying, validating and optimizing models and policies across global markets. Provenir is used by banks, credit unions, fintechs, payments and telco customers and processes billions of decisions annually.

📋 Description

• Own Salesforce opportunity structure, stage definitions, required fields, and Sales team data quality • Run recurring hygiene checks on close dates, next steps, MRR, and closed-lost reasons • Govern Salesforce configuration, integrations, access, and change control with the Salesforce Admin • Support sales-side master data management, including account ownership, hierarchies, territories, and assignment rules • Run the global forecast cadence and dashboards across NORAM, IBEROAMERICA, EMEA, and APAC • Provide Sales leaders with commit, best-case, and pipeline coverage views and report forecast accuracy • Partner on planning, budgeting, bookings, and MRR reporting • Define and enforce BDR-to-Sales Executive-to-Pre-Sales handoffs • Improve stage 1-to-2 conversion on new-business opportunities • Document and maintain gated ways of working across Sales, BDR, and Marketing • Own sales order processing and closed-deal standards • Maintain pipeline, opportunity creation, win-rate, and conversion reporting by region, segment, and source • Own metric definitions across Marketing, BDR, and Sales • Analyze conversion, cycle time, and win-rate trends and flag issues for prompt operational adjustments • Use AI-assisted workflows to automate hygiene checks and routine reporting

🎯 Requirements

• Five or more years in sales operations, revenue operations, or sales analytics, ideally in B2B software with long enterprise sales cycles • Deep Salesforce expertise, including opportunity management, reports and dashboards, validation rules, flows, and data hygiene • Experience building forecasts and pipeline reporting for global teams across regions and currencies • Ability to enforce process through influence rather than authority and earn credibility with Sales leaders • Clear written communication for a global audience • Ideally fluent in both English and Spanish • Experience in financial services technology or risk and decisioning software preferred • Familiarity with Chorus, Apollo, and Hive preferred

🏖️ Benefits

• Comprehensive health and wellness plans • Paid time off • Company holidays • Flexible and remote-friendly opportunities • Maternity/paternity leave

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