
51 - 200 employees
Founded 2004
💼 Consulting
🤖 Artificial Intelligence
🤝 B2B
Consulting • Artificial Intelligence • B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and next‑gen voice platforms while preserving empathy and human trust.
🔥 16 minutes ago
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51 - 200 employees
Founded 2004
💼 Consulting
🤖 Artificial Intelligence
🤝 B2B
Consulting • Artificial Intelligence • B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and next‑gen voice platforms while preserving empathy and human trust.
• Build and execute a multi-year strategic plan within assigned enterprise accounts • Proactively identify and develop new opportunities across business units and executive sponsors, in partnership with the Engagement Manager and delivery teams • Develop and maintain trusted client relationships with VP, SVP and C-level stakeholders • Lead with consulting and advisory engagements to establish credibility for larger professional services programs • Orchestrate both internal and partner teams through proposal strategy and deal execution • Lead account penetration and strategy for new leads as they develop • Provide CX thought leadership around improved business and technical solutions
• 7+ years of enterprise sales experience, with 3+ years selling CX or contact center solutions • Demonstrated success closing complex, multi-stakeholder opportunities >$1M • Proven ability to drive growth with complex enterprise organizations • Experience working with technology partners in a joint selling capacity • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level • Experience with large contact center or CX transformation initiatives • Willing to travel in the US
• excellent compensation and benefits • collaborative yet flexible work environment
Apply Now🔥 16 minutes ago
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